Job Description

About Fountain House

At Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness. Every day, thousands of members choose to come to Fountain House to contribute their talents, learn new skills, access opportunities, and form friendships. Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going. The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide. As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery. As a result, Fountain House has created a comprehensive Community System of Care. This includes Clubhouses in Manhattan, the Bronx, Hollywood, California and Care Management, Home and Community Based Services and a large housing program ranging from 24 hour supervised residences to scattered site supported apartments. We are committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower our members.

Your Impact

Fountain House is seeking a Project Manager to join its Facilities Department, supporting capital projects and day-to-day operational work across 15 program sites in New York City. This role will assist the Senior Director of Operations with ongoing and new initiatives and independently lead small to mid-size projects from planning through completion.

This is not an entry-level position. We're looking for someone with real project management experience in complex, multi-trade environments. This could be facilities, construction, or an adjacent field such as IT infrastructure, complex customer/vendor operations, or similar work involving coordination across multiple vendors, timelines, and stakeholders.

The Facilities Project Manager is a leader who not only delivers results but embodies the values of the clubhouse model, demonstrating what we call our HERO characteristics: fierce optimism, professional curiosity, and a deeply communitarian approach to partnerships, leadership, and engagement,

Full-time position based in Hell's Kitchen with travel to the Bronx and Harlem as well as residential sites across the city.

$75k-$85k

Requirements

As Facilities Project Manager, you will:

• Assist the Senior Director of Operations on ongoing capital projects and new initiatives as needed
• Independently lead assigned small and mid-size projects from scoping through completion
• Coordinate and direct multiple trades and vendors on active jobsites to keep work on schedule and within scope
• Solicit bids, review proposals, and manage vendor/contractor relationships and accountability
• Track project budgets against approved scope; flag overruns or changes early
• Serve as the primary point of contact for vendors and contractors on assigned projects, escalating budget or scope changes to the Senior Director for approval
• Maintain clear project documentation, status updates, punch lists, and closeout materials suited to grant-funded and audit-ready recordkeeping
• Travel across Fountain House's NYC program sites as needed; this role is not desk-bound

Project Management

• Demonstrated experience managing projects in complex settings involving multiple trades, vendors, or service providers (facilities, construction, IT infrastructure, or complex vendor/customer service environments all qualify)
• Strong organizational skills and attention to detail
• Ability to manage multiple concurrent projects and shifting priorities
• Sound judgment and problem-solving skills under ambiguity — this work involves real-time issues like permit delays, discovered conditions, or vendor scheduling conflicts

Vendor & Trade Coordination

• Experience directing contractors, vendors, or service providers to hold them accountable to timeline and quality
• Ability to read and interpret scopes of work, proposals, and basic contract terms
• Comfort coordinating across multiple trades or disciplines simultaneously, without requiring deep technical expertise in any single trade

Communication & Judgment

• Strong written and verbal communication skills
• Proactive, self-starting approach and the ability to move projects forward
• Discretion and good judgment, particularly given proximity to budget and staffing matters
• Reports project status clearly and appropriately

Adaptability

• Willingness and ability to learn Fountain House's mission, program model, and operating environment
• Physical flexibility to work on-site across multiple locations as project needs require

Who You Are

• Compassionate Emotional Intelligence – Demonstrate empathy and strong listening skills when engaging vendors, partners, staff and members.
• Mission Connection – Alignment with organizational values and approaches; demonstrated commitment to and ability to serve as an exemplar for an organization’s values and foster an inclusive and respectful workplace.

What You Bring

• 3+ years of project management experience preferred.
• Experience in nonprofit or social services environments a plus.

Why Join Fountain House?

• Empower Marginalized Communities – Elevate the voices of individuals with lived experience and drive real systemic change.
• Innovate Mental Health Advocacy – Join a mission-driven team at the forefront of mental health reform.
• Professional Growth & Leadership – Access to mentorship, training, and career development opportunities in a rapidly evolving field.

Join Us and Make an Impact!

Be part of a movement that is transforming mental health care through research, advocacy, and community.

Fountain House, Inc. is an Equal Opportunity Employer

At this time Fountain House, Inc. is not able to sponsor visas

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. This job description is not to be construed as a contract for employment.