Job Description

Posting number: 26FSVS437TD18

Department: Facility Services

Division: PS FM Government Center

Job classification: Facilities Operations Manager

Posting type: Promotional

Categories: Building & Safety, Building Maintenance, Facility Management, Maintenance

Summary

The Facilities Management Division of the Facility Services Department is seeking a Facilities Operations Manager (FOM) to provide oversight and management of the Hennepin County Government Center (HCGC). The HCGC is the county’s seat of government with multiple county and state government tenants. The HCGC is a 24-story high-rise with 1.5 million square feet and a 423-stall parking garage. The annual budget is $7.5 Million with a staff of 15.

Location and hours:

This position is on-site at the Hennepin County Government Center, 300 South Sixth Street, Minneapolis, MN 55487. Work hours are Monday through Friday, 7:30 a.m. – 4:00 p.m. with the requirement of on-call and after-hours availability.

About the position:

This is a full-time, benefit earning position. You must be a current regular or probationary employee of the Facility Services department to apply for this position. Note: Limited duration employees are not eligible.

This position is internally classified as a Facilities Operations Manager.

Click here to view the job classification specification.

In this position, you will:

• Supervise county and contract employees; hire, train, manage, and evaluate performance.
• Perform routine building and grounds inspections; maintain all assigned facilities to be in a clean, safe, comfortable, energy efficient, and fully operational condition.
• Perform janitorial inspections, hold contractors accountable for any deficiencies, document and report issues or concerns with contractors, review invoices for accuracy and compliance.
• Plan, assign, and supervise the operation, maintenance, and repair of building systems and services, enforce safety rules/regulations.
• Manage the commodity or service contract process including creating requests for contract/bid, coordinating schedules, recording time and material costs, evaluating and reporting vendor/contractor performance, verifying orders received, and approving invoices for payment.
• Create operating budgets for assigned facilities, prepare monthly budget forecast reports, and maintain/monitor budget accounts in compliance with Hennepin County accounting rules.
• Conduct and manage facility inspections (e.g., insurance carriers, building inspectors, and accreditation reviews); prepare/update management facilities reports and complete periodic facilities surveys; develop, coordinate, and maintain the facilities management plan, 10-year plan, and facility data.
• Interact with customer groups on a regular basis to ensure program needs are being met and implement immediate corrective changes when they are not.
• Participate in planning, project build-out, and customer service delivery teams to ensure appropriate levels of service, maintenance, and budgeting are planned for in a strategic and consistent manner across multiple owned and leased facilities.

Need to have:

• One of the following:
• Six years or more of experience in facilities or building operations management with responsibilities involving multiple facilities.
• Bachelor's degree or higher in facility management, engineering, architecture, or a related field and two years of experience in facilities or building operations management with responsibilities involving multiple facilities.
• A valid driver's license and the ability to obtain a Hennepin County driver's permit.

Nice to have:

• Experience:
• Managing personnel including supervising, training, coaching, mentoring, and evaluating staff.
• Implementing principles and practices of facilities management, organizational planning, and administration.
• Managing, preparing, and administering operating budgets.
• Managing large facilities.
• Knowledge of:
• Overall operations, materials and repair of building systems, pneumatics, direct digital control, boilers, chillers and packed refrigeration units.
• Contract management practices, maintenance programs, leasing, codes, regulations and efficiency standards.
• Effective interpersonal, verbal, and written communication skills.
• Ability to:
• Analyze, evaluate, write, and modify operating methods, policies, and procedures.
• Facilitate meetings, lead work groups, conduct research, and prepare for and make presentations.
• Read and comprehend building drawings and blueprints.
• Operate, or quickly learn software programs including building automation systems, energy tracking, financial reporting, CAFM/CMMS and document management programs.
• Adhere to the expectations set forth for the FOM positions as well as the county competencies for managers.
• Work and communicate effectively with building inspectors, insurance carriers, vendors, landlords, the general public, and county employees.

About the department:

The Hennepin County Facility Services department provides a full range of facility services to support county programs and services. The department:

• Identifies capital needs.
• Develops and manages new construction and renovation projects.
• Operates and maintains buildings.
• Facilitates a safe environment for residents and employees.
• Manages all real estate functions.
• Aligns work to county disparity reduction and climate action goals.

About Hennepin County:

Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.

Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).

Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

Watch this video for application best practices and tips.

Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check.

If you have any questions, please contact:

Taylor Dahlberg

Taylor.Dahlberg@hennepin.us

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