Job Description

Job Title: Facilities Operations Manager (Ideal for individuals with management experience in: facilities operations, janitorial/environmental services, groundskeeping, property management, public spaces administration, or retired military personnel).

Salary: $70K - $75K, plus annual bonus, paid weekly, pay advance before pay day, great benefits!

Schedule: 1st shift, Mon - Fri, no weekends or holidays

Block by Block is seeking an Operations Manager to oversee the Cleaning Ambassador Program for the Sports Complex. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of employees, and a passion for creating a great experience.

What's in it for you?

• Impact: What we do directly impacts YOUR community. You'll be at the forefront of creating a welcoming and vibrant downtown experience.
• Growth: Opportunities for professional development and career advancement.
• Team Culture: Join a positive, skilled, and dependable team where you'll create a work family, not just a schedule.
• Innovation: Lead a team of innovators to continually improve the quality of our program and visitor experience.

Key Responsibilities:

• Hiring and training a positive, skilled, and dependable team.
• Adjusting the deployment of resources to match changing needs.
• Identifying and solving problems to improve program quality.
• Procuring and managing inventory of supplies and equipment.
• Hands-on working management in the field to provide coaching, mentoring, and continuous training.

Ideal Candidate Traits:

• Has a solid work history with at least 5-7 years of experience.
• Has supervised a team of people.
• Outgoing, positive, and personable.
• Thrives in dynamic environments and enjoys varied tasks.
• Enjoys working outside in varying weather conditions.
• Loves interacting with people and making their day.
• Is a problem solver and innovator.
• Strong communication and narration abilities.

Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Qualifications

• High School Diploma Required, College or Extended Education preferred.
• Minimum of 5 years Management Experience in one of the industries listed in the job posting.
• Expert Customer Service Skills -- Our entire mission is to be friendly and engaging. Must lead by example with their friendliness and with a positive attitude.
• Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
• Excellent Communication Skills
• Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.