Job Description

Job Location: TVT Community Day School - Irvine, CA 92603
Position Type: Full Time
Salary Range: $75,000.00 - $105,000.00 Salary/year

Position Summary
The Manager of Facilities Operations serves as the operational lead for maintenance execution, contractor oversight, and project delivery. In partnership with the Senior Director of Technology & Facilities, this position supports strategic operational planning, vendor governance, capital project coordination, and long-term infrastructure improvements.
This role requires a proactive leader who can balance day-to-day operational execution with strategic planning, process improvement, and high-level customer service across the school community.
Essential Responsibilities
Facilities Operations & Maintenance Leadership
- Supervise, schedule, and support Maintenance Technicians and facilities personnel.
- Oversee daily maintenance operations, ensuring timely completion of work orders, repairs, and campus operational needs.
- Assign and prioritize work requests based on urgency, safety, operational impact, and campus priorities.
- Monitor work quality, response times, and service standards to ensure efficient and responsive operations.
- Provide coaching, training, accountability, and professional development support to maintenance staff.
- Promote a collaborative, service-oriented culture focused on operational excellence and campus support.
Preventive & Planned Maintenance
- Develop, implement, and oversee a comprehensive preventive and planned maintenance program for campus facilities and major building systems.
- Ensure inspections, service intervals, compliance requirements, and maintenance documentation are completed and maintained.
- Track maintenance trends, recurring issues, and operational risks to improve efficiency and reduce disruptions.
- Maintain accurate asset records, service logs, and operational documentation.
Facilities Help Desk & Work Order Management
- Oversee the facilities help desk and work order management process from intake through completion.
- Establish clear operational workflows and service expectations for maintenance requests.
- Ensure effective communication and follow-through with faculty, staff, and campus stakeholders regarding facilities-related needs.
- Analyze operational data and service trends to improve response times, accountability, and customer satisfaction.
Capital Projects & Operational Planning
- Partner with school leadership on facilities-related capital expenditure (CapEx) planning and operational improvement initiatives.
- Support project scoping, budgeting, prioritization, and operational feasibility assessments.
- Coordinate approval workflows, project timelines, contractor scheduling, and execution planning.
- Manage assigned capital projects and facility improvement initiatives from planning through closeout.
- Ensure projects are delivered safely, on time, within budget, and aligned with operational standards.
- Prepare projects in a “ready-to-execute” state to support efficient implementation and reduce operational delays.
Vendor & Contractor Management
- Lead vendor coordination, bidding support, contractor vetting, and service provider management for facilities-related operations and projects.
- Assist in establishing project scope, pricing strategies, and operational recommendations before approval.
- Monitor vendor performance, workmanship, responsiveness, and compliance with service expectations.
- Support contract management, invoice processing, and maintenance budget tracking.
- Build strong vendor relationships that support operational reliability, service quality, and cost efficiency.
Cross-Departmental Coordination & Campus Support
- Collaborate with Facilities, Security, Technology, Food Services, and school departments to support campus operations and events.
- Ensure operational readiness and resource coordination for school activities and campus-wide initiatives.

Qualifications

Qualifications
- Bachelor’s degree preferred in Facilities Management, Operations Management, Construction Management, or a related field.
- Minimum of 5 years of progressively responsible experience in facilities operations, maintenance management, or campus operations leadership.
- Supervisory experience managing maintenance staff, vendors, or operational teams required.
- Experience in an educational, nonprofit, institutional, or campus environment is preferred.
- Strong knowledge of building systems, preventive maintenance programs, vendor management, and facilities operations.
- Experience managing facilities-related projects, contractor coordination, and operational budgeting.
- Excellent organizational, communication, leadership, and problem-solving skills.
- Strong customer service orientation with the ability to build collaborative relationships across departments.
- Ability to manage multiple priorities and operational demands in a fast-paced environment.
Physical Requirements
- Ability to lift and move equipment and supplies up to 40 pounds.
- Ability to work indoors and outdoors in varying campus environments.
- Ability to stand, walk, climb ladders, and inspect facilities as needed.
- Ability to use computers, tablets, and operational systems for extended periods.