Job Description

Facilities Operations Assistant

Part-Time | Paid Hourly Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Facilities Operations Assistant for the Hampton Inn & Suites Xenia Dayton in Xenia, Ohio

Job Purpose:

The Facilities Operations Assistant supports the daily care, maintenance, safety, cleanliness, and appearance of the hotel property. This hands-on position assists with preventive maintenance, routine inspections, basic repairs, grounds care, pool maintenance, work-order follow-up, and general property operations.

Working alongside hotel leadership and maintenance personnel, the Facilities Operations Assistant will gain practical experience with the systems and routines required to operate a commercial property. The position is well suited for a college student, trade-school student, recent graduate, or early-career candidate interested in engineering, construction management, facilities management, property management, building systems, hospitality operations, or the skilled trades.

Ultimately, you will help maintain a safe, functional, clean, and welcoming environment for our guests and employees. Warm, knowledgeable service and helpful guidance reassure guests they have made the right choice to stay with us.

This is a regular, part-time hourly hotel position and is not part of a formal internship or management-development program.

Essential Functions:

• Greets guests and responds professionally to questions and special requests.

• Responds appropriately to guest concerns, complaints, or suggestions and refers matters to management when necessary.

• Assists with routine inspections of guestrooms, public areas, building systems, equipment rooms, grounds, and exterior areas.

• Completes assigned preventive-maintenance tasks and documents completed work.

• Supports basic repairs and property-improvement projects within the employee’s training and authorization.

• Assists with pool testing, documentation, cleaning, and routine maintenance after completing required training.

• Helps maintain the hotel’s grounds, parking areas, exterior entrances, storage areas, maintenance spaces, hallways, stairwells, and public areas.

• Identifies maintenance concerns and communicates them promptly to the appropriate department or supervisor.

• Assists with work-order tracking, prioritization, documentation, and follow-up.

• Helps organize and maintain tools, equipment, supplies, replacement parts, and maintenance inventory.

• Properly uses and maintains assigned tools, equipment, chemicals, and safety supplies according to departmental specifications.

• Maintains accurate daily logs, inspection records, pool records, equipment records, and other required documentation.

• Coordinates with the front desk and housekeeping teams regarding room readiness, out-of-order rooms, guest requests, and maintenance concerns.

• Supports housekeeping operations as a runner, room stripper, bed maker, supply assistant, or public-area attendant when operationally necessary.

• Maintains guest privacy and hotel security when entering or servicing guestrooms.

• Properly handles lost-and-found items according to hotel policies and security procedures.

• Follows company safety procedures, chemical-handling requirements, brand standards, and applicable health and life-safety requirements.

• Keeps the immediate supervisor promptly and fully informed of significant maintenance concerns, safety hazards, equipment failures, or operational problems.

• Performs other appropriate hotel operations duties as assigned by management.

Professional Exposure:

The Facilities Operations Assistant will receive practical exposure to:

• Commercial building and hotel operations

• Preventive-maintenance planning

• Property inspections and asset care

• Pool maintenance and water-testing procedures

• Life-safety practices and documentation

• Work-order prioritization and follow-up

• Maintenance inventory and supply management

• Vendor and contractor coordination

• Cross-department hotel operations

• Facilities and engineering leadership responsibilities

Professional exposure is intended to strengthen the employee’s understanding of the hospitality and facilities-management industries. It does not guarantee promotion, academic credit, future placement, or entry into a company internship or management-development program.

Qualifications and Requirements:

• High school diploma, secondary qualification, or equivalent required.

• Current college student, recent graduate, trade-school student, or early-career applicant preferred.

• Interest in engineering, construction, facilities management, property management, hospitality, building systems, or the skilled trades.

• Previous experience in maintenance, facilities, construction, landscaping, housekeeping, property operations, or a related field is helpful but not required.

• Experience with Hilton, Marriott, IHG, Wyndham, Hyatt, or similar hotel processes and standards is helpful.

• Basic familiarity with tools, equipment, mechanical work, or property maintenance is helpful but not required.

• Willingness to perform hands-on and physically active work.

• Strong attendance, dependability, organization, and attention to detail.

• Ability to follow written and verbal instructions, safety procedures, and equipment guidelines.

• Ability to communicate professionally with guests, employees, vendors, and contractors.

• Ability to work independently with limited supervision while meeting established performance and safety standards.

• Ability to recognize maintenance concerns and promptly report matters outside the employee’s training or authorization.

• Must meet all company and legal requirements for assigned duties.

This Job Requires the Ability to Perform the Following:

• Push, pull, carry, and operate maintenance and cleaning equipment.

• Carry tools, supplies, parts, linens, and other materials throughout the hotel.

• Bend, kneel, crouch, reach, and stoop to inspect, clean, repair, or access assigned areas.

• Move throughout guestrooms, hallways, stairwells, equipment rooms, storage areas, public spaces, grounds, and exterior areas.

• Reach shelves, windows, ledges, pipes, equipment, and areas under or around furniture.

• Stand and walk continuously for extended periods while completing assigned responsibilities.

• Climb stairs and use ladders or step stools when trained and authorized.

• Work indoors and outdoors in varying weather conditions.

• Lift or move items within company-established limits.

• Use appropriate personal protective equipment when required.

Reasonable accommodations will be considered in accordance with applicable law.

Materials and Equipment Used:

• Standard EcoLab or company-approved cleaning and maintenance chemicals

• Protective gloves, goggles, and other required personal protective equipment

• Basic hand tools and maintenance equipment

• Vacuum cleaner

• Floor-care equipment

• Carpet cleaner

• Pressure washer

• Pool-testing equipment

• Maintenance carts, ladders, and related property-care equipment

Employees may only operate tools or equipment for which they have received appropriate instruction, training, and authorization.

Other:

• Being passionate about people and service.

• Strong communication skills are essential when interacting with guests, employees, vendors, and contractors.

• Reading and writing abilities are used when completing logs, inspections, work orders, maintenance records, and information updates.

• Basic math skills are used when measuring supplies, recording pool-test results, managing inventory, or completing maintenance documentation.

• Problem-solving, reasoning, organization, and prioritization skills are used frequently.

• Have the ability to work a flexible schedule that may include weekdays, weekends, mornings, evenings, and holidays based on hotel needs and employee availability.

Schedule and Compensation:

• Part-time hourly position

• Approximately 20–25 hours per week

• Starting pay: $13 per hour

• Schedule may include weekdays, weekends, mornings, evenings, or holidays

• Overtime is not anticipated and must be approved in advance

Amazing Benefits at a Glance:

Eligibility for specific benefits may vary based on position, scheduled hours, length of service, and applicable plan requirements.

• Team-driven and values-based culture

• Same-day pay available

• Employee Assistance Program

• Career growth opportunities

• Reduced room rates throughout the portfolio

• Third-party perks, including discounts on movie tickets, attractions, and other services

• Employee discount

• Flexible schedule

• Referral program

• Additional benefits for eligible employees in accordance with applicable plan terms

Equal Employment Opportunity:

Hotel Equities is an equal-opportunity employer. Employment decisions are made without unlawful discrimination and in accordance with applicable federal, state, and local requirements.