Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

How We support the Whole You

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Annual Leave
• Sick Leave
• Staff referral bonus
• On-the-job training
• Promotion opportunities
• Commercial health insurance

About the role:

• To assist in the comprehensive facilities management on the Client Account. Delivery of services in accordance with the Management Agreement Facilities SOW’s, SLA and KPI’s. Support the Facilities Team in the implementation of key initiatives and projects.

What this job involves:

Facilities Operations

• Assist and monitor all Janitorial Service activities to ensure the site is in tip top condition
• Assist and support other soft service activities on demand
• Seek ways to constantly reduce costs and improve operational standards
• Implement, comply with and audit all internal management systems, for quality assurance
• Assist the Management Team with the coordination of related activities as required

Vendor Management

• Assist in the management of contractors on site ensuring they perform to the required standards
• Understand the Service Level Agreement of Janitorial Services, and review it in need
• Daily inspection per request
• Direct the vender to compliance the procedures, SOW and SLA
• Have a meeting with vender leader/manager monthly
• Review the vender performance quarterly
• Periodical report to clients

Risk Management

• Assist in the implementation and management of a property risk management program
• Follow established escalation procedures and incident reporting procedures

Customer Service / Client Relationships:

• Provide superior customer service
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
• Pro-actively manage clients expectations ensuring that the service levels are maintained.

Reporting:

• Assist in the budgeting process as required
• Provide input as required into the Report
• Active involvement in the monitoring and achieving the required Key Performance Indicators

Leadership / Staff Management:

• Actively supports teamwork, co-operation & performance excellence within the onsite team

Interested? An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

• Vendor management and IFM work related working experience required.
• Good communication skills in written and verbal English
• Ensure the KPI Targets for the Account are met

• Interpersonal skills with a strong client focus.
• Technical comprehension and experience with performance
• based service contracts and vendor management both
• University degree, Independent and Self Motivated
• Ability to work within a budget
• Good leadership and management skill
• 3 years facilities management experience or vendor management experience

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Beijing, CHN

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement and Supplemental Privacy Statement for Individuals in China

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.