Job Description

We’re looking for an experienced and hands-on Facilities Manager to join the team at Mayford Grange Retirement Village in Woking. This is an excellent opportunity to play a key role in supporting a well-established and welcoming retirement community, ensuring residents enjoy a safe, comfortable and beautifully maintained environment where they can live independently and with confidence.

This is a part-time position working 16 hours per week.

As Facilities Manager, you will lead the delivery of all property maintenance, grounds, housekeeping and village compliance services, ensuring consistently high standards across this small and friendly village.

You’ll oversee all hard and soft FM services, working closely with internal teams, contractors and residents to ensure the village runs smoothly, safely and efficiently.

Key Responsibilities

Facilities & Property Management

• Manage maintenance, housekeeping, grounds and environmental services
• Deliver planned preventative maintenance programmes
• Oversee contractors, procurement and project works
• Maintain village buildings, systems and communal areas to a high standard
• Drive sustainability initiatives including energy, waste and biodiversity
• Manage utilities and identify cost-saving opportunities
• Support preparation of properties for resale or rental

Health & Safety Compliance

• Ensure full compliance with statutory and company health & safety standards.
• Manage fire safety systems, emergency call bells, water hygiene and legionella controls.
• Conduct audits, inspections and corrective action plans.
• Promote a strong safety-first culture across the village.

Leadership & Customer Service

• Lead, motivate and support onsite teams and contractors.
• Build strong relationships with residents and respond professionally to requests.
• Manage rotas, budgets and service performance.
• Create a warm, customer-focused and inclusive working culture.

About You

We’re looking for someone practical, organised and confident managing people, contractors and day-to-day operations in a customer-facing environment. You’ll enjoy working in a hands-on role within a smaller village community where service quality and resident satisfaction are key.

Essential Experience & Qualifications

• Facilities Management qualification (Level 2+) or equivalent experience
• Minimum 3 years’ facilities management experience
• IOSH Managing Safely (or equivalent knowledge)
• Strong understanding of fire safety, legionella and compliance
• Experience managing PPM schedules, contractors and budgets
• Good IT skills including Microsoft 365 and facilities systems

Desirable

• NEBOSH General Certificate
• Knowledge of plumbing, electrical or building trades
• Fire Safety Level 2

Why Join Us?

• Part-time role offering flexibility (16 hours per week)
• Opportunity to make a genuine difference to residents’ daily lives
• Varied and autonomous role within an established retirement village
• Join a values-led organisation focused on wellbeing, community and high standards
• Be part of a friendly and supportive team