Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves:

As a Facilities Manager with JLL, you'll deliver comprehensive facilities services to operate and maintain the Australia Post enterprise, working within a culture that prioritises collaboration and empowers you to thrive. You'll be allocated an appropriately sized portfolio which may include Tier 1 site coverage and support, providing you with opportunities to strengthen and advance your career toward greater portfolio responsibilities.

This role encompasses designated financial, technical, maintenance, procurement, asset and vendor management programs, along with facilities administration duties in accordance with company policies, procedures and processes. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and it is critical for you to engage with stakeholders across the business to ensure service delivery expectations are met without introducing financial or tenure risk. You'll proactively develop and manage relationships with occupiers and clients while contributing to the effective and efficient running of your allocated portfolio, sharing ideas for continuous improvement along the way.

An overview of the role:

• Proactively develop and manage relationships with occupiers and clients to ensure service delivery expectations are exceeded and facilitate works across your portfolio.

• Conduct building inspections and complete associated reports within governance timeframes for your allocated portfolio, ensuring compliance with regulations and client contract requirements.

• Manage administration and organisation of information for analysis and presentation to the senior management team, delivering clear insights that support decision-making.

• Coordinate facilities works with vendors as required, liaising closely with the JLL Projects & Development Services account team to ensure seamless delivery.

• Learn and understand the operational and technical requirements of site elements for which JLL is responsible, maintaining current contracts to provide necessary supplies and services.

• Support compliance with statutory regulations on fire, health and safety standards to maintain a safe and compliant environment for all occupants.

• Deliver and support facilities-related projects in line with agreed budgets or works plans, ensuring close interaction with affected business units throughout the process.

• Proactively manage and monitor Help Desk and service outputs to achieve or exceed standards against agreed key performance indicators and service level targets, reporting regularly to key stakeholders.

• Actively encourage an environment that supports teamwork, cooperation and performance excellence across the portfolio, embodying JLL's commitment to collaboration and inclusivity.

Sounds like you? This is what we are looking for:

• A minimum of 3+ years of proven experience working in corporate real estate or facilities-related fields.

• Demonstrated aptitude for the interpretation and analysis of numerical data with an ability to extract insights into clear and logical reports with particular attention to detail.

• Proficient in the use of the MS Office product suite including Word, Excel, PowerPoint and Outlook.

• Strong customer service focus and people skills, with the ability to interact effectively with a wide range of client staff and manage diverse demands.

• Strong PC literacy and proven ability to manage daily activities using various systems, including internet and email functions.

• Current and valid Driver's Licence, as the role requires travel to sites across the allocated portfolio.

• Understanding that facilities management services involve the provision of both reactive and routine maintenance across the allocated portfolio, with 24-hour call out and contact requirements.

• Tertiary qualifications in Property, Facilities, or trade-related fields (desirable but not mandatory).

• Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialised services (advantageous).

• Understanding of basic technical aspects of property including Mechanical/HVAC systems, Chiller systems, Fire Protection systems and Electrical systems (advantageous).

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands

• 18 weeks paid maternity leave

• Private Health Insurance Discounts

• Active Social Club

• Employee assistant program

• Novated Lease for EV cars

• Paid time off for volunteer work

• Career Opportunities with Australia's #1 Commercial Real Estate firm

• Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Location:

On-site –Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.