Job Description

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

This role will have a key focus on ensuring consistent delivery of all facilities related functions including facilities maintenance. You will work cross functionally with a balance of internal and external stakeholders in the delivery of site services, consistently seeking to drive change and improve facilities performance. This role is suited to someone looking to develop their career in facilities management, it is fast paced and requires someone who is dynamic and motivated. A clear understanding of what is required is essential.

• You will assist in the management of BTA facilities operations and processes, escalations, training and environmental compliance. You will help ensure overall reliability to meet or exceed the defined service levels of our facilities team.
• Assist in management of the company facilities operations and processes, escalations, training, and environmental compliance.
• Support and report into the facilities team leads directly. Ensure cover is in place for Stores / Management teams at all times.
• Be the main point of contact during significant events or escalations
• Ensure a consistent approach to the overall facilities direction and standards for the wider company
• Support leadership in ensuring the overall availability and reliability of facilities services to meet or exceed defined service levels
• Implement operational standards, manage escalations and compliance across the business. Supporting Facilities team with reactional / unplanned events.
• Schedule and track effective maintenance resources to perform maintenance tasks including preventative tasks
• Assist and participate in both internal and external audits and ensure the upkeep, validity and conduction of Risk Assessments
• Help maintain and update the Maintenance Management System (Work Order, Asset Register)
• Provide regular reporting updates on facilities performance
• Capex projects management. This includes gathering information for projects, managing the tender process and collating costs for financial approval in order to proceed. This needs to be managed in line with the yearly capex budget.
• Maintain capex budgets as a yearly entity and as part of our overall 5 year plan.
• Manage sustainability driven capex projects as part of our service level agreements, contractual agreements relating to Facilities services.
• Support cost effective facilities management
• Assist in raising and managing Purchase Order's for works requests.
• Work closely with Business Operations, Planning, Health & Safety, Finance and Project teams to support operational needs
• Contribute to and maintain a culture of continuous improvement working alongside the Stores Director and Health & Safety Manager
• Manage and liaise with sub-contractors to ensure tasks are performed and Service Level Agreements are successfully met and closed out, in line with procedures
• Provide regular reporting updates on facilities performance
• Ensure business policies and processes are effectively communicated, implemented, and always adhered to while delivering on key Facilities requirements
• Contribute to the development of the Facilities team through knowledge sharing and maintaining best practices
• Provide assistance and cover for the facilities team
• Assist in reviewing and supporting with training requirements for staff and subcontractors
• Work collaboratively with employees and external contractors/vendors.

KNOW WHAT WE'RE LOOKING FOR

• Third level degree or equivalent in a sustainability-related area: Environmental Science, Sustainable Development or similar (desirable)
• Experience in a comparable role with a proven track record in sustainability in a business environment (desirable)
• A clear communicator, assertive and comfortable liaising with internal and external stakeholders
• Strong attention to detail with an ability to manage a number of projects simultaneously
• Strong analytical skills
• Proficiency in Microsoft Excel & Powerpoint
• Ability to deliver on time to a consistently high standard
• A passion for people and planet
• The written communication skills to produce succinct correspondence and reporting
• Strong analytical skills, able to manage and manipulate performance data, utilising it to drive future improvement
• Ambitious, motivated and results driven

KNOW WHATS IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world’s most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits

KNOW HOW WE WORK

Experience is our business Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ietorequest accommodation.