Job Description

Why This Role Matters

As the Facilities Manager at West City Shopping Centre, you will be a key member of the Centre Management team, playing a critical role in ensuring the centre operates safely, efficiently, and to the highest standard. The role is responsible for ensuring compliance, effective contract management, strategic planning, and the successful execution of capital works and maintenance programs. This is a great opportunity to further develop and grow your career withing the property industry.

What You’ll be Doing

• Supervise and monitor the day-to-day operations and maintenance of the property
• Oversee the performance and maintenance of all essential building systems including electrical, mechanical, hydraulic, fire services, HVAC, lighting, and security systems
• Liaise effectively with tenants, service contractors, consultants, and statutory authorities to coordinate services and minimise disruptions to trade
• Ensure compliance across all operations are compliant with relevant legislation, health and safety standards, Building Warrant of Fitness requirements, and company policies
• Monitor contractor performance and service delivery against agreed standards and benchmarks
• Maintain comprehensive and up-to-date reporting, documentation, registers and permits
• Assist with the coordination and management of tenancy fitouts
• Support the planning, budgeting, and delivery of operational and capital works projects
• Contribute to the environmental and sustainability performance of the centre
• Participate in emergency response planning and procedures, and be available to respond to property-related incidents out of hours if required
• Continuously seek ways to enhance the performance, efficiency, and value of the asset

What You’ll Bring

• 3–5 years’ experience in operations or facilities management within a retail or commercial property environment.
• Robust knowledge of building systems, services, and compliance obligations.
• Proven experience in managing service providers and contractor performance
• Demonstrated experience in budget preparation, financial reporting, and variance analysis
• Sound understanding of risk management, regulatory standards, and workplace health & safety
• Demonstrated experience in managing multi-disciplinary technical services teams
• Excellent written and verbal communication skills with a focus on clear reporting and stakeholder engagement
• Excellent time management and organisational skills
• Competent in Microsoft Office and building/facility management software systems
• Proven ability to implement business processes that deliver operational efficiencies and reduce risk
• Energetic, ambitious, hands on and motivated

Why Savills is a Great Place to Work

At Savills, we believe in helping people thrive through places and spaces, and that starts with our own team. As a global leader in property solutions, with 42,000 professionals across 70 countries and over 170 years of expertise, we know that our greatest strength is our people.

When you join Savills, you’re not just starting a job, you’re becoming part of a culture that celebrates individuality, supports wellbeing, and invests in your growth. We live by four promises: we listen, we empower, we challenge, and we collaborate, because we know that together we can achieve great things.

We offer more than a career, here’s just a glimpse of what you can expect:

• Generous Leave – Extra days to recharge and enjoy life
• Parental Support – Industry-leading parental leave benefits and bonuses
• Family & Wellbeing – Fertility and reproductive leave, plus dedicated wellbeing days
• Flexibility – Work arrangements that support your lifestyle
• Growth – Access to learning and development platforms
• Culture – Social events, charity days, and an inclusive, supportive workplace

We are committed to creating a diverse, inclusive and accessible workplace where everyone feels valued and respected. We encourage applications from people of all backgrounds, including Māori and Pacific Peoples, LGBTQIA+ individuals, people with disability, and those of all ages, faiths and cultures.

We’d Love to Hear from You

Are you ready to thrive with us? Make your application today and take the first step toward an incredible career with us.

To apply, please click on the "Apply" button above and complete our brief online form.