Carglass® Germany

Facilities Manager

Carglass® Germany  •  £42k/yr  •  United Kingdom of Great Britain and Northern Ireland (Hybrid)  •  13 hours ago
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Job Description

Contract Type:

Regular

About Autoglass® and Laddaw®

We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.

Making a Difference Together.

As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.

Location: Bedford / Hybrid – on site 3 days per week. Fortnightly travel to Bardon, Leicestershire

Salary: £42,000 + annual company performance related bonus up to 20% + private medical + 33 days annual leave inclusive of bank holidays + employer pension contribution up to 10%

Are you an experienced Facilities Manager who thrives on building strong relationships, leading high-performing teams and delivering exceptional workplace experiences?

Reporting to the Head of Property, the role leads Facilities, Reception and Central Services, ensuring high standards of service delivery, compliance and operational performance. The role also provides facilities management support to the Bardon Distribution Centre and contributes to Belron UK's sustainability objectives.

This is a hands-on, customer-focused position requiring a visible workplace presence, strong stakeholder management and a proactive approach to continuous improvement.

What you'll be doing

  • Leading and developing a team of 4 across Facilities, Reception and Central Services
  • Managing outsourced FM contracts and supplier performance across cleaning, catering, security and maintenance services
  • Acting as the key facilities contact for stakeholders from frontline teams through to senior leadership
  • Ensuring compliance with health & safety, statutory maintenance and workplace standards
  • Driving continuous improvement initiatives that enhance colleague and visitor experience
  • Supporting facilities operations at our Bardon Distribution Centre and other UK locations

What we're looking for

  • Proven Facilities Management experience within a corporate or multi-site environment
  • IOSH-qualified (or equivalent)
  • Strong experience managing FM suppliers, contracts and service delivery
  • Excellent stakeholder management skills, with the ability to influence and engage at all levels
  • Experience leading customer-facing or workplace support teams
  • A proactive, hands-on leader who takes ownership and delivers results

Why join us?

At Belron UK, we are committed to creating safe, inspiring and effective workplaces that enable our people to deliver exceptional service to customers every day.

This role offers the opportunity to lead facilities, workplace services, reception and central services at our Priory Park Head Office, while supporting a key operational distribution site and helping to shape an excellent colleague and customer experience.

Accessibility: We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we’ll provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us at  recruitment@belronuk.com.

Carglass® Germany

About Carglass® Germany

Carglass® Deutschland ist Spezialist für die Reparatur und den Neueinbau von Fahrzeugglas. In Deutschland beschäftigt Carglass® rund 2.700 Mitarbeiterinnen und Mitarbeiter, davon mehr als 1.950 in den deutschlandweit 410 Service-Centern. Etwa 210 Mitarbeiter sind im Customer Contact Center (Call-Center) beschäftigt. Das Unternehmen bearbeitet rund 1,4 Mio. Kundenkontakte pro Jahr und hilft Autofahrern in ganz Deutschland stationär oder unterwegs mit mehr als 170 mobilen Einheiten.

Das Unternehmen gehört seit 1990 zur internationalen Belron-Familie und firmiert seit 1993 als Carglass GmbH. Belron ist weltweit das größte auf die Reparatur von Fahrzeugglasschäden, den Scheibenersatz und die erforderlichen Rekalibrierungen von Fahrerassistenzsystemen spezialisierte Unternehmen. Belron ist in 39 Ländern auf 6 Kontinenten mit eigenen und Franchise-Betrieben tätig. Belron beschäftigt rund 30.000 Mitarbeiter, die im Jahr 2023 15,8 Millionen Aufträge ausgeführt haben, wobei der Schwerpunkt auf der Servicequalität liegt, die eine sehr hohe Kundenzufriedenheit generiert.

Industry
Automotive & Mobility
Company Size
501-1,000 employees
Headquarters
Köln, DE
Year Founded
Unknown
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