Job Description

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

How You will Make An Impact:

• Manage day-to-day facilities operations across assigned Singtel locations, ensuring building systems and critical infrastructure remain reliable and operational.
• Monitor key facilities systems, including power, UPS, cooling, environmental monitoring, BMS and related infrastructure.
• Coordinate preventive and corrective maintenance, planned shutdowns and technical issue resolution with service providers and stakeholders.
• Manage facilities incidents, including escalation, root-cause analysis, corrective actions and service restoration.
• Monitor Managing Agent and service-provider performance against agreed service levels and maintenance requirements.
• Ensure facilities operations comply with applicable fire safety, workplace safety, building and regulatory requirements.
• Maintain facilities documentation, asset records and operational reports, and support internal and external audits.
• Manage facilities-related customer requests and communicate effectively with internal and external stakeholders.
• Support operating and capital budget management, expenditure monitoring and facilities-related financial processes.
• Identify opportunities to improve BMS performance, maintenance reliability, energy efficiency and operational effectiveness.
• Support facilities projects, sustainability initiatives and energy-conservation programmes.
• Participate in change management activities and coordinate approvals for site or system changes.

Skills for Success:

• Degree or Diploma in Mechanical Engineering, Electrical Engineering, Facilities Management or a related discipline, with relevant facilities management experience.
• Good working knowledge of Building Management Systems (BMS), Environmental Monitoring Systems, electrical distribution, and ACMV systems.
• Strong analytical, troubleshooting, and problem-solving skills, with the ability to manage changing operational priorities.
• Able to work effectively independently and collaboratively with internal teams, customers, and service partners.
• Good written and verbal communication skills, with the ability to coordinate multiple stakeholders.
• Proactive in identifying and implementing operational, reliability, and efficiency improvements.
• Experience leading, guiding or coaching team members. Prior experience in telecommunications or other critical facilities environments is an advantage.

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.