Job Description

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450+ venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Facility Manager is responsible for providing operational oversight and managerial responsibility for all repair and maintenance activities, tradeshow utility services, HVAC, life safety systems, building systems, utility management, lighting systems, plumbing systems, kitchen equipment, grounds keeping, telecommunications, elevators/escalators, safety and sustainability. This person is responsible for preventive maintenance activities and confirming accurate documenting of all work performed in the management system, ensuring maintenance records are current, complete, and compliant with established procedures.

Essential Duties and Responsibilities

• Recruits, supervises, trains, and manages employee performance across assigned departments.
• Manages major facility service contracts, including HVAC, elevators and escalators, and landscaping.
• Develop and trains staff to maintain technical competency.
• Schedules staff, monitors labor hours, and prepares payroll reports.
• Manages utility use and procurement to maximize cost savings.
• Obtain quotes and purchases of goods and services for all departmental areas as needed.
• Reviews event documents for engineering and operational concerns and recommend solutions.
• Coordinates HVAC operations to maintain guest comfort throughout the complex and records hotel clients’ chilled- and hot-water use for billing.
• Monitors repairs to minimize equipment downtime and disruption to events and facility tenants.
• Ensure equipment is maintained to manufacturer specifications and that records remain accurate and current.
• Evaluates, improves, recommends, and implements formal preventive maintenance programs for facility mechanical systems and equipment.
• Maintains working knowledge of departmental systems, including building automation, computerized lighting controls, fire alarms, and the computerized maintenance management system.
• Assists in preparing the annual operating and capital budgets and the rolling five-year capital plan.
• Meets with contractors to obtain quotes and scopes of work for maintenance and repairs.
• Assists in overseeing construction projects, vendors, subcontractors, and city and county services.
• Maintains annual permits and inspection requirements for boilers, elevators, backflow systems, life-safety systems, and related equipment.
• Assists in developing a formal energy conservation plan that includes lighting upgrades, technology enhancements, and stronger enforcement of energy management directives.
• Administers departmental policies and procedures and maintains conduct standards for each subdepartment.
• Performs other duties and responsibilities as assigned.

QUALIFICATIONS:

• Required: Two or four-year degrees in engineering or technical discipline, or a minimum of three (3) years’ experience in a supervisory capacity in physical plant, or prior facility management position.
• Knowledge: Appropriate certification/licensing within field a plus. Must have solid knowledge in all phases of building, equipment, operations, maintenance, project management, personnel administration and budgeting.
• Experience: Minimum five years’ experience in the operation of a large public assembly, hotel, or other commercial facility. Three to five years in proven supervisory or facility management leadership role; demonstrated ability to handle multiple workflows with minimum instruction, experience in crisis management. Excellent customer service skills are a must as the position requires frequent interaction with customers, vendors and other visitors to the facility.
• Ability: Able to function at a high level in a fast-paced, customer service-oriented hospitality environment
• Skills/Aptitudes: Clearly demonstrated ability at problem solving, planning, organizing, and logistics. Must have the ability to interpret blueprints and construction specifications. This position requires the ability to interact with all types of people, and must be able to get along with co-workers, customers, vendors, and visitors to the facility. Must be able to respond politely to all individuals and work well as a team player.
• Experience: Progressively responsible experience troubleshooting HVAC, lighting controls and mechanical systems, as well as demonstrated supervisory and leadership experience.
• Skills: Strong mechanical aptitude and working knowledge of electrical, fire, HVAC, mechanical, building automation, energy conservation, lighting control systems and locksmith repairs.
• Well Developed Communication Skills: Good oral, written and listening skills. Good analytical skills, including ability to lead, facilitate, plan and organize.
• Change Management – Accepts and adapts to change; understands that change is a constant and necessary path for involvement and growth. Questions the status quo by asking “Why?”
• Customer Focus – Dedicated to meeting expectations and requirements of internal and external customers.
• Organized – Can marshal resources to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently.
• Problem Solving – Solves problems with effective solutions; asks good questions and probes answers; looks beyond the obvious and doesn’t stop at the first answer.
• Team Player – Creates strong morale and spirit within team; shares win and successes; fosters open dialogue; creates a feeling of belonging within the team.
• Working Conditions: This position requires a flexible schedule - some nights and weekends. Will be subject to call 24 hours in case of emergency.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site – Greater Columbus Convention Center – Columbus, Ohio

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Position requires extensive walking, occasional sitting, bending, stooping, and climbing Must be able to lift to 40 pounds at times.
• Exposure to adverse weather conditions and to various cleaning chemicals. .

NOTE:

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.