Key Responsibilities

• Manage day-to-day facilities operations, maintenance activities, and landlord relationships.
• Oversee external service providers and ensure service quality, compliance, and cost efficiency.
• Coordinate workplace services, including office spaces, workstations, supplies, cleaning, and employee support.
• Ensure site security measures, access controls, and emergency response procedures are effectively implemented.
• Support Health & Safety compliance, inspections, emergency drills, mandatory training, and medical surveillance activities.
• Investigate and manage facility, safety, and security incidents, implementing corrective actions where needed.
• Monitor building performance, utility consumption, and identify opportunities for operational and energy efficiencies.
• Manage facility budgets, purchase orders, invoices, and support capital investment projects.
• Partner closely with HR, IT, Procurement, Logistics, Security, and Health & Safety teams to maintain a safe, compliant, and employee-focused workplace.

Qualifications & Experience

• Bachelor's degree or equivalent experience in Engineering, Business Administration, Facilities Management, or a related field.
• Proven experience in Facilities, Workplace, or Property Management.
• Experience managing vendors, service contracts, and maintenance providers.
• Working knowledge of building maintenance, workplace services, Health & Safety, and compliance requirements.
• Fluent in Italian and English.

Key Competencies

• Strong organizational and project management skills.
• Excellent communication and stakeholder management abilities.
• Proactive, hands-on, and solution-oriented approach.
• Strong vendor management and negotiation skills.
• Ability to manage multiple priorities and perform effectively in a dynamic environment.
• Customer-focused mindset with a passion for delivering a positive employee experience.

Reporting Line

Reporting to the Real Estate, Workplace & Facilities organization, the Facilities Manager will work closely with business stakeholders and cross-functional teams to ensure a safe, compliant, and high-performing workplace environment.