Job Description

Help Deliver the Kalahari Experience 

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. 

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. 

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. 

Facilities Manager 

Kalahari Resorts & Conventions is seeking a Manager of Facilities In this role, you will be responsible for the daily facilities, maintenance operations, training, and leadership necessary to achieve stated objectives for resort and Convention center maintenance. You will handle repairs, costs, guest satisfaction, and safety. You’ll also assist in maintaining the operation and physical appearance of the resort to assure the comfort of guests and qualify working conditions for associates. This is a hands-on, operational position that may require longer days, different shifts, and holidays.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure the resort environment is safe, fully operational, and visually well-maintained, so guests can enjoy a seamless and comfortable stay without disruption. At the same time, you will enhance the associate experience by maintaining reliable working conditions, responding quickly to maintenance needs, and fostering a safe, efficient facility where staff can perform their roles effectively.

Salary Range: $50k - $55k

Key Responsibilities 

• Oversee daily operations of building systems, including HVAC, plumbing, electrical, pools, and overall resort infrastructure.
• Lead, train, and supervise facilities teams to ensure timely completion of work orders, preventive maintenance, and repairs.
• Develop and manage preventive maintenance programs to ensure equipment reliability, safety compliance, and reduced downtime.
• Manage maintenance budgets, vendor contracts, and repair costs while identifying opportunities for savings and efficiency.
• Respond to and prioritize urgent facility issues affecting guest satisfaction, safety, or operational continuity.

What We’re Looking For 

• We do require that you have a background, consisting of a minimum of 2 years’ experience in a facility’s supervisory role.
• Proven knowledge of HVAC, Plumbing, Electrical, and other facility maintenance experience.
• Prior experience with property management systems such as HOTSOS, work order process/electric recording systems.
• Trade school and/or related field certificates, including HVAC, Electric, and plumbing.
• Equipment knowledge and software that relates to engineering, carpentry, HVAC, Electrical, and Plumbing repairs are helpful.
• Previous experience in a Hotel/Resort facility is desired.

A Sampling of Our Benefits 

Our team enjoys a comprehensive benefits package, including: 

• Career growth opportunities with promotion from within 

• 401(k) matching, paid time off, and holiday compensation 

• Health, dental, and vision coverage for full-time associates 

• Employee appreciation events, discounts, and perks at all resorts 

• Education assistance programs to help advance your career 

Be Part of Something Extraordinary 

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. 

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact. 

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | 

Kalahari Resorts & Conventions is an Equal Opportunity Employer.