Job Description

We are seeking a highly qualified and technically proficient Facilities Manager with CePSTPO (Certified Environmental Professional in Sewage Treatment Plant Operation) competency to oversee the comprehensive operations of a landmark Grade A commercial skyscraper. This critical role requires a strategic leader with deep expertise in managing complex, high-volume building systems, particularly large-scale water management, and a proven track record in sustainable tower performance within world-class commercial environments.

Key Responsibilities

1. Strategic Leadership & Operations Management

• Provide strategic leadership for all facets of building operations, ensuring the highest standards of safety, efficiency, reliability, and tenant satisfaction.
• Develop and implement comprehensive operational policies, procedures, and service level agreements (SLAs).
• Lead a multidisciplinary team of technical staff, engineers, and service providers.

2. Critical Systems & Water Management Expertise

• Specialized Focus on Large-Scale Water Systems: Manage and optimize the building's extensive network of water-carrying piping systems, which handles thousands of metric tonnes of water daily for HVAC cooling, plumbing, fire protection, and other critical services.
• Oversee the preventive and corrective maintenance of all MEP systems, with a paramount focus on water system integrity, leak detection, pressure management, and corrosion prevention.
• Ensure 100% uptime and optimal performance of all critical building infrastructure.

3. CePSTPO-Driven Sustainability & Performance

• Leverage CePSTPO competency to drive the building's sustainability agenda, energy efficiency programs, and environmental performance.
• Implement and monitor key performance indicators (KPIs) related to energy use, water consumption, waste management, and indoor environmental quality.
• Prepare and manage the annual operational budget and capital expenditure plans, focusing on lifecycle management and sustainable upgrades.

4. Stakeholder & Compliance Management

• Act as the primary point of contact for building ownership, major tenants, and regulatory authorities.
• Ensure full compliance with all local codes, regulations, and industry standards (including but not limited to BOMBA, DOSH, and local authority requirements).
• Manage contractor performance, procurement, and vendor relationships to ensure quality and value.

5. Risk Management & Continuous Improvement

• Develop and maintain robust business continuity and disaster recovery plans.
• Proactively identify operational risks, particularly related to the high-volume water systems, and implement effective mitigation strategies.
• Champion a culture of continuous improvement, technological innovation, and operational excellence.

Qualifications & Experience

Essential:

• Professional Certification: CePSTPO ( Certified Environmental Professional in Sewage Treatment Plant Operation) certification is mandatory
• Education: Bachelors degree in Facilities Management, Mechanical Engineering, Electrical Engineering, or a related field. A Masters degree or MBA is highly advantageous.
• Experience: Minimum of 10-12 years of progressive facilities management experience, with at least 5 years in a senior managerial role for a Grade A commercial tower or super high-rise (80+ floors)
• Technical Expertise: Demonstrated, hands-on experience in managing complex, high-volume water distribution and HVAC water systems in large buildings. Must understand the engineering challenges of moving and treating thousands of metric tonnes of water.
• Proven Track Record: Evidence of successfully improving building performance, achieving sustainability targets (e.g., Green Building Index Platinum, LEED), and managing large operational budgets (>RM 10 million annually).

Preferred:

• Additional certifications such as CFM (Certified Facilities Manager), PMP, or LEED AP
• Experience with Integrated Building Management Systems (IBMS) and Computerized Maintenance Management Systems (CMMS).
• Strong financial acumen with experience in service charge management and tenant billing reconciliation.

Personal Attributes

• Leader & Decisive: A natural leader who can make critical decisions under pressure.
• Analytical & Detail-Oriented: Possesses a strong analytical mind with an exceptional eye for detail, crucial for managing systems of immense scale and complexity.
• Exceptional Communicator: Outstanding verbal and written communication skills, capable of liaising effectively with C-level executives, technical teams, and tenants.
• Proactive & Resilient: A forward-thinking problem-solver who is resilient and adaptable in a dynamic, high-stakes environment.
• Passion for Excellence: Deeply committed to maintaining a world-class, sustainable, and efficient landmark building.