Job Description

Position supports the development, coordination and monitoring of various furniture operations and interiors planning and design projects for Connecticut Children’s under the general and indirect supervision of the PD&C Manager. The ideal candidate will be articulate, thoughtful in approach, adaptable and able to thrive in a fast-paced environment while working cross-functionally with other team members. Resiliency, enthusiasm, focus and a team-player approach are major qualities for success in this role.

Team member will participate in and provide efficient support for project managers in relation to interiors on capital projects exceeding $500,000 in budget, including cost estimates and FF&E coordination of reconfiguration, delivery, installation, and storage activities. This role will also be required to provide smaller scale project management for facilities related projects which vary in scope but do not exceed $500,000. Project management requirements include coordination with outside vendors (designers, contractors, movers, etc), overseeing schedule, budget, and communicating status updates to various user groups and upper management. Role collaborates and coordinates with furniture installation vendor(s) in support of furniture requirement recommendation and implementation. Concurrently oversees direction and management of furniture systems and free standing furniture purchase and/or re-use portfolio-wide to cost-effectively support company business goals. Implements Children’s Interiors Standards & Specifications.

First and foremost, this position is a customer service position where Connecticut Children’s Core values of discovery, integrity, teamwork, quality and respect will be held at utmost importance. Assist and support the Facilities Team (all roles) in problem-solving, project planning and management, and the development and execution of stated goals and objectives.

Respond to internal and external inquiries regarding Medical Center policy and operations while maintaining appropriate confidentiality and customer first mentality. Triaging calls and providing feedback requires effective communication throughout the organization, positive reinforcements to difficult conversations, change management, and empathy.

Position Specific Role Responsibilities

• Manages small scale facilities projects ranging in size from $5,000 to $500,000. Responsibilities include coordination with user groups, outside vendors, and internal operations groups.
• Managing customer requests for furniture reconfigurations, including layout, specifications, inventory management of existing product, budget, timeline, delivery, and installation.
• Under limited supervision, coordinate and participate in the development, documentation, cost estimation and monitoring of various day-to-day furniture operations and special projects.
• Collaborate with installation vendor, IT, and general contractors to develop project estimates for customers; provide cost, schedule and scope information for customer review and approval.
• Responsible for all aspects of furniture supplier and installer management.
• Provide on-site supervision during installation activities, when required.
• Assist in researching products, materials, finish guidelines and standards, with comprehensive documentation.
• May need to drive company vehicle.
  

Education and/or Experience:

• Education Required: Bachelor's degree in interior design from a CIDA accredited school or Bachelor's degree in architecture from an accredited program. Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
• Experience Required: Three-five (3-5) years of experience in interiors/furniture & facilities coordination experience

License and/or Certifications:

• Driver’s License and clean driving record required

Knowledge, Skills and Abilities:

Knowledge of:

• Strong knowledge of the design process, including FF&E, furniture systems and specifications, color and materials
• Knowledge of technical, professional and business in the fields of healthcare delivery, architecture, and construction, and building design process

Skills:

• Experience with Microsoft Office applications (Word, Excel and Outlook) as well as drawing software (Revit, AutoCad, Sketchup)
• Presentation software with graphic capabilities (Adobe suite, Microsoft Powerpoint, Blubeam Review,etc)
• Excellent written and verbal communication skills
• Excellent customer service acumen and interpersonal relationship skills throughout all job duties and responsibilities.
• Strong attention to detail and quality.

Abilities:

• Ensure project compliance with hospital infection control procedures.
• Establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.
• Handle potentially sensitive situations by applying consultative skills in working with internal and external constituent groups.
• Prioritize work by making informed judgments and to develop solutions for complex problems
• Manage multiple projects simultaneously.
• Be affective while working independently and within a team environment.
• Apply knowledge and understanding of requirements between project needs and technical requirements of product.
• Read floor plans and schematic architectural drawings.

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.