PRINCIPALDUTIES AND RESPONSIBILITIES:

Facilities Strategy & Portfolio Support

• Support the development and execution of facilities management strategies aligned with businessobjectivesand operational needs.

• Enable efficient and cost-effective delivery of facilities services across offices, laboratories, and manufacturing sites.

• Partner with Facilities Operations and business leaders to ensure consistent service levels and operational effectiveness.

Vendor & Contract Management Governance

• Oversee the vendor and contract management framework for facilities services across the portfolio.

• Establish andmonitorservice level agreements (SLAs), KPIs, and performance management standards.

• Drive accountability, cost efficiency, and service quality across outsourced facilities providers and landlords.

• Identifyopportunities tooptimizevendor models,consolidateservices, and improve cost structures.

Performance Management & Continuous Improvement

• Track and analyzefacilitiesperformance metrics, including service delivery, cost efficiency, and vendor performance.

• Identifytrends, risks, and opportunities to improve operational effectiveness.

• Lead continuous improvement initiatives to enhance consistency, scalability, and service delivery.

Digital Enablement &CoEPartnership

• Collaborate with the Global Real Estate Center of Excellence (CoE) toleveragedata, digital tools, and technology solutions to transform facilities management.

• Support implementation and adoption of systems related to facilities operations, asset management, and service delivery.

• Use data and analytics to drive informed decision-making and improve portfolio performance.

• Align with global standards, best practices, and innovation initiatives.

Leadership & Collaboration

• Collaborate closely with Facilities Management, Construction, Transactions, Corporate Security, Procurement, Finance, and business leaders.

• Partner with Procurement and Legal on vendor selection, contracting, and governance frameworks.

• Serve as a strategic advisor on facilities performance, vendor strategy, and operational efficiency.

• Support executive reporting and provide insights onfacilitiesperformance, risks, and opportunities.

PHYSICAL DEMANDSANDWORKING CONDITIONS

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimal domestic travel is expected for this position

SUPERVISION:

• Manages a team of professionals

EDUCATIONAND REQUIRED CREDENTIALS

• Bachelor’sdegree in Facilities Management, Engineering, Business, or related fieldrequired

• Advanced degree preferred

• Professional certifications (e.g., IFMA, CFM, or equivalent) preferred

EXPERIENCE AND SKILLS

• 10+ years of experience in facilities management, operations, or related field

• Strong experience in vendor and contract management, including SLA governance

• Proven ability to drive operational efficiency and cost optimization across large portfolios

• Experienceleveragingsystems, data, and analytics to improve performance

• Strong understanding of facilities operations and compliance requirements

• Experience in multi-asset environments (offices, labs, manufacturing) preferred

• Excellent stakeholder management and cross-functional collaboration skills

• Strong financial acumen and experience managing operating budgets

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form