Job Description

As a Facilities Management Coordinator at Driven Properties, you will coordinate and oversee day-to-day facilities management operations across residential and commercial properties, ensuring assets are maintained to the highest standards. You will coordinate maintenance activities, conduct property inspections, manage vendors and service providers, monitor compliance with maintenance schedules and service agreements, and ensure timely resolution of maintenance issues. The role requires a strong maintenance background, sound technical knowledge, excellent organizational skills, and attention to detail to support efficient property operations and deliver a high level of service to clients and stakeholders.

Requirements

Maintenance Coordination

• Coordinate maintenance requests with contractors, vendors, and internal teams.
• Monitor maintenance progress to ensure completion within agreed service levels and quality standards.
• Verify completed works before closure and ensure satisfactory quality.
• Track outstanding maintenance issues and follow up until completion.
• Coordinate emergency maintenance activities when required.
• Support the implementation of corrective and preventive maintenance initiatives.

Vendor, AMC & Permit Coordination

• Coordinate contractors and service providers to ensure work is completed safely, efficiently, and within scope.
• Obtain, verify, and maintain required work permits before commencement of works.
• Monitor Annual Maintenance Contract (AMC) validity and coordinate renewals at least 30 days before expiry.
• Obtain quotations and prepare comparative analyses when required.
• Monitor vendor performance against agreed service levels, timelines, quality standards, and contractual obligations.
• Escalate vendor underperformance, compliance gaps, delayed works, or recurring quality issues.
• Ensure contractors comply with site rules, health and safety requirements, and company procedures.

Documentation & Reporting

• Maintain accurate maintenance records, inspection reports, service reports, contractor documentation, and compliance records.
• Prepare operational reports, maintenance trackers, and status updates for management.
• Ensure all facilities documentation is completed accurately and maintained in company systems.
• Support audits by maintaining organized and up-to-date documentation.

Stakeholder Coordination

• Coordinate with property managers, tenants, owners, contractors, and internal departments to facilitate smooth facilities operations.
• Respond professionally to maintenance-related enquiries and coordinate timely resolutions.
• Maintain effective communication with all stakeholders regarding maintenance schedules, service updates, and operational matters.
• Build positive working relationships with vendors and service providers.
• Continuous Improvement
• Identify opportunities to improve maintenance processes, operational efficiency, and service delivery.
• Support the implementation of best practices in facilities management.
• Recommend improvements to maintenance planning, reporting, and contractor performance management.

Required

• Minimum of 2 years' experience in facilities management, property management, maintenance coordination, building operations, or a similar role.
• Strong maintenance background with technical knowledge of building systems and maintenance practices.
• Good understanding of building maintenance, facilities operations, MEP systems, and finishing works.
• Experience coordinating contractors and multiple maintenance activities.
• Strong proficiency in Microsoft Office (Excel, Word, Outlook).
• Valid UAE driver's license and own vehicle.

Benefits

• Professional and collaborative working environment.
• Comprehensive training and onboarding.
• Opportunity to grow within a reputable real estate company.
• Competitive salary package based on experience.
• Visa and standard company benefits.