Job Description

Job Title

Facilities Management CoordinatorCushman & Wakefield is seeking a proactive and organised Facilities Management (FM) Coordinator to support the day‑to‑day operations of the prestigious mixed‑use estate in a vibrant central London setting. This is a varied, site‑based role ideal for someone with experience in facilities or property management who enjoys working with multiple stakeholders, coordinating services, and ensuring a safe, well‑maintained, and customer‑focused environment.

Role & Responsibilities

• Coordinate day-to-day facilities management operations across St Katharine Docks
• Manage reactive maintenance requests and planned works via the CAFM/helpdesk system
• Liaise with contractors to ensure safe, timely, and high-quality service delivery
• Conduct regular site inspections and monitor hard and soft FM services
• Support statutory compliance activities and maintain accurate records
• Assist with health & safety processes, including permits to work and incident reporting
• Act as a key point of contact for tenants, occupiers, and stakeholders
• Support financial administration, including purchase orders, invoices, and service charge tracking

Skills & Experience

• Previous experience in facilities management, property, or an FM coordination role
• Good understanding of FM service delivery and compliance requirements
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication and customer service skills
• Experience working with contractors and service providers
• IT literate, with working knowledge of Microsoft Office; CAFM experience desirable
• Experience in a mixed-use or commercial environment is advantageous

Education & Qualifications

• IOSH Managing Safely or equivalent (desirable)
• NEBOSH Certificate or willingness to work towards (desirable)
• Relevant FM, property, or building services qualification (advantageous)

Please note: this is a direct search led by Cushman & Wakefield. We only work with recruitment agencies on our preferred supplier list, and only where a signed and in date agreement is in place and the agency has been directly instructed on the role by a member of our Talent Acquisition team.

We do not accept speculative or unsolicited CVs submitted to any of our employees or outside of our agreed process. No agency fees will be payable in these circumstances.

INCO: “Cushman & Wakefield”