Details

Regular working hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. The position also participates in a rotating on-call schedule, which includes an extended shift from 12:30 p.m. to 9:00 p.m. and responsibility for responding to after-hours maintenance calls via an on-call phone from 9:30 p.m. to 8:00 a.m. Rotations ensure 24-hour maintenance coverage for University Housing facilities

The Maintenance team is organized into two primary functions: Preventative Maintenance and Corrective Maintenance. The Preventative Maintenance group focuses on proactive inspections, scheduled servicing, and asset preservation activities designed to maximize equipment life cycles, improve reliability, and reduce unplanned failures. The Corrective Maintenance group is responsible for responding to service requests, troubleshooting building systems, and performing repairs to address operational issues and restore functionality. Together, these teams ensure that residential facilities remain safe, efficient, and well-maintained for students and staff.

The Maintenance Supervisor is a working supervisory position that reports to the Assistant Director of Facilities. Responsibilities include the supervision of the Maintenance Specialists, Mechanics, and Locksmith, as well as seasonal staff members. This position ensures the efficient and effective use of resources to meet the needs of the residential community.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Primary Responsibilities

1- Develop work standards and practices for maintenance staff; establish and maintain a priority system for emergency responses based on student and facility needs. Ensures compliance with all applicable safety regulations, building codes and safety requirements.

2. Responsible for overseeing high quality recruitment, hiring, evaluation, and training of all assigned maintenance staff, and for contribution to their personal and professional development. Delegates to and holds staff responsible for satisfactory performance of work assignments.

3. Utilizes work order management system to generate, assign and schedule maintenance activities.

4. Prepares and implements an effective preventive maintenance program for all buildings and facilities.

5. Coordinates access of outside service contractors for facility repairs, projects, and renovations.

6. Ensures customer satisfaction by analyzing customer complaints, concerns and suggestions. Provides appropriate follow-through to ensure quality customer service.

7. Develop and maintain effective collaborative relationships with faculty, staff, and administration in order to collaborate on initiatives that impact Housing & Residential Education as well as utilize the full potential of campus resources available on the university campus with special emphasis on the following: University Guest House and Conference Services, Plant Operations, Space Planning, Campus Design & Construction, and Environmental Health & Safety, Sustainability Office.

Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

EQUIVALENCY STATEMENT 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Senior Supervisor, Facilities Management: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page

Online reports may be submitted at https://oeo.utah.edu


https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.