Job Description

Year Round

Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:

• Safety as a cornerstone.

• Share our passion – every day.

• Always act with integrity

• We work as a team

• Aim for best

• Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:

• The opportunity to build lifelong friendships with staff and guests from around the world.

• Working for a company that stands behind its mission, vision, and values.

• An inclusive and rewarding company culture where employees are valued and supported.

• Explore and work at a world-class mountain destination.

• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.

• Work with hospitality professionals that take pride in providing a high-end guest experience.

• An opportunity to grow and learn in a work environment that promotes feedback and development.

• Discounts with brand partners and on CMH merchandise.

• Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.

The Facility Maintenance Technician position is responsible for performing the day-to-day technical facility requirements of the lodge including routine preventative maintenance and regularly scheduled preventative maintenance tasks. The role also calls for a variety of non-routine maintenance, general property caretaking, and responding to facility emergencies. The Facility Maintenance Technician is required to provide regular feedback and insights to plan for future building and core system needs.

Facility Maintenance Technician employees must be team players capable of building strong direct relationships with their area management team and collaborative relationships with all other in-lodge groups and CMH departments. The role requires the ability to work independently, problem solve, and troubleshoot a wide variety of tasks in a remote location. Flexibility, effective time management, and strong attention to detail is required.

This technical role requires multitasking on multiple fronts to ensure department efficiency and operational readiness of the facility. Solid foundational knowledge and experience in all aspects of facility maintenance is necessary. This includes practical familiarity with all core building systems (power
generation, fuel storage and distribution, water/wastewater, and HVAC), plumbing, electrical, and mechanical systems. This position also requires the regular use of digital asset management software (CMMS) and consistent regular record keeping supporting business needs. Business-like communication skills are essential for carrying out regular interactions with vendors, contractors, and CMH management. Daily use of office computers and various communication devices will be required to support daily activities while supervising 3rd party on-site visitors.

This is a full-time, year-round role scheduled collaboratively with area management based on facility needs and agreed employee time commitments.

Essential Duties and Responsibilities

• Maintaining buildings, grounds, and equipment through competent trade-based skill sets.
• Perform custodial duties such as garbage removal, processing of recyclables and composting, snow removal, and general cleaning of workspace.
• Manage facility assets through the effective use of the online maintenance management software program including facility records and logs.
• Communicate in a business-like fashion with CMH management, suppliers, and vendors by means of email, phone, and other available resources and platforms.
• Maintain a clear understanding and compliance with all operational and safety standards.
• Take the lead on the CMH Isolated Worker program during non-operating seasons.
• Oversee and prioritize maintenance projects and tasks through to completion.
• Supervise 3rd party contractors and suppliers on-site, as required.

Minimum Qualifications

• 3-5 years of building maintenance experience.
• Occupational First Aid Level 1 with Transport.
• Driver’s License required; Class 4 Driver’s License, preferred.
• Post-Secondary education or long-term apprenticeship in a relevant facility maintenance trade, preferred.
• Chainsaw Operator Certification, preferred.
• Pool/Spa Operator Certification (CPO), preferred.
• Possession and Acquisition License (PAL), preferred.

Competencies, Knowledge, Skills, Abilities, and Other Qualities

• Experience with small engine repair and routine maintenance for generators, off-road vehicles, chainsaws, and similar equipment.
• Experience with general building repair and maintenance as it relates to all core trade applications.
• Experience in troubleshooting and performing minor repair of electrical systems and their controls, including high and low voltage AC and DC circuits.
• Ability to prioritize tasks in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.
• Motivated team player who is willing to pitch in and help others, as required.
• Ability to develop co-operative relationships with a variety of diverse individuals.
• A willingness to share knowledge and skills with others.
• An understanding and desire to promote equality and respect within the workplace.
• Detail-oriented with an ability to work towards big picture goals and priorities.
• Strong communication skills; able to deliver, receive, and act on feedback in an effective manner.
• Excellent time management skills to ensure all tasks are performed on time and according to schedule; trustworthy and self-directed in completing the core functions of the role.
• Experience with the operation of off-road vehicles.
• Confined space awareness, with a willingness to become trained and certified.
• Experience with radio communication and a willingness to comply with required protocols and best practices with regards to radio communication.
• Ability to lead and give clear direction.

Working Conditions

• Must be able to stand and be mobile for an efficient 11-hour split shift.
• This position is required to work weekends and holidays, based on the needs of the business.
• This position may be required to live in a remote lodge environment during work shifts. Locations can be isolated, often with minimal staffing beyond seasonal operation.
• Work tasks are performed indoors and outdoors throughout the year and, often, independently.
• Confined space entry may be required on occasion with proper training.
• The noise level in the work environment is usually moderate; appropriate ear protection is required at times in loud environments.
• Remote wilderness travel is required throughout the year.
• Interaction with regional wildlife is common while performing work tasks outdoors.
• This role is required to respond to facility and operational issues and emergencies while on shift.
• Frequently required to climb ladders with the ability to balance while reaching.
• Regularly lift and/or move up to 30 pounds.
• Heavy and/or awkward lifting over 60 pounds on occasion, that may require assistance.
• Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles and chemicals.
• Must be willing to wear personal protective equipment including, but not limited to, masks, non-slip footwear, gloves, helmet, hearing protection, and eye protection.
• Manual dexterity to operate a computer and other common office equipment on a regular basis.
• Required to regularly educate other staff in the correct use of lodge facilities and equipment.
• Required to operate a wide range of vehicles in all seasons – including off-road vehicles, lawnmowers, skid steer loaders, UTV’s, pickup trucks, heavy trailers, and be familiar with the use of tire chains.