Job Description

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?
Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..  >>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<< >>>>> ASPIRE to Excellence CARF Accredited <<<<< >>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<< >>>>> Four-star Charity Navigator <<<<< >>>>> 2024 Candid Gold Seal of Transparency <<<<<   
*Compensation: $34.50 per hour
Purpose:As a representative for our organization, you will be responsible for assisting with troubleshooting, diagnostics, repairs on buildings, industrial systems, vehicles, grounds and maintenance equipment for assigned facilities, with an emphasis on quality, integrity and communication. May include outreach and support to all HOPE sites. Assures good customer service and business practices.
Principle Responsibilities:The following responsibilities represent the essential functions of the position. An employee in this classification is responsible for carrying out the following functions:
1. Perform daily maintenance of assigned buildings/grounds.2. Performs quality repairs and assures adequate maintenance through scheduling and documentation.3. Prepares all required reports as needed and assures accurate documentation is maintained.4. Assures compliance with agency safety practices and OSHA standards are maintained.5. Responds to customer calls, complaints, suggestions and feedback. Assures customer satisfaction.6. Performs and supervises painting of building interiors.7. Performs periodic quality control through monitoring and confirmation calls.8. Performs minor repair of plumbing, lighting and electrical.9. Performs preventive maintenance procedures and minor service for the HVAC (Filters/belts/cleanings). Monitors the maintenance and repair of machinery and or equipment.10. Acts as a mandated abuse reporter.11. May perform other duties as assigned to assure efficiency of program.
Minimum QualificationsHigh School diploma or GED, plus four years of related work experience. Additional business related experienceand/or education may be required depending on the assignment.

Required knowledge, Skills and Abilities:1. Ability to communicate effectively, both verbally and in writing.2. Basic computer knowledge.3. Ability to facilitate systems and checks to assure delivery of quality service and product to internal and external customers.4. Knowledge of the principles of management, supervision, planning, fiscal management5 Knowledge of the principles of repair, maintenance and safety regulations.6. Ability to observe, evaluate, document verbally and in writing.7. Knowledge of basic electricity, plumbing, lighting, light carpentry, HVACR, and general maintenance procedures and disciplines.8. Possession of a universal CFC certification is a plus9.  Practices safe work habits at all times and is knowledgeable of proper use of equipment, materials and supplies used in maintenance work.10. California Drivers License

Physical and Environmental Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Depending on assignment, may work indoors or outdoors. Extensive exposure to lifting, bending, twisting and crawling. May be required to handle heavy machinery, use computers, telephones and drive to locations. Exposure to noise, dust and pollens.Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??
Visit www.hopeservices.org to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.