Job Description

The Maintenance Supervisor at North Coast Seafoods is responsible for overseeing and coordinating daily maintenance activities within the production and shipping facilities in Boston. This role serves as the bridge between the Maintenance & Facilities Manager and the Maintenance Technicians, ensuring that all equipment and systems operate efficiently to support seamless production.

The Maintenance Supervisor is expected to take a hands-on approach in troubleshooting and repairing equipment, while also managing maintenance personnel, prioritizing tasks, and ensuring preventive maintenance programs are executed effectively. They play a key role in fostering a culture of accountability, safety, and efficiency within the maintenance team.

This position reports to the Maintenance & Facilities Manager.

Duties & Responsibilities

• Lead and Supervise: Direct, mentor, and support a team of maintenance personnel, ensuring work is completed efficiently and safely.
• Preventive Maintenance: Oversee and implement routine maintenance schedules to minimize downtime and maximize equipment longevity.
• Troubleshooting & Repairs: Diagnose and resolve mechanical, electrical, and plumbing issues related to food processing and packaging equipment.
• Training & Development: Train maintenance staff on best practices, safety procedures, and troubleshooting techniques.
• Equipment & Facility Upkeep: Ensure production machinery, refrigeration systems, conveyor belts, and electrical components remain in optimal working condition.
• Coordination with Operations: Work closely with production supervisors to minimize disruptions caused by equipment failures and maintenance work.
• Safety & Compliance: Enforce safety regulations and compliance with OSHA, FDA, USDA, and GMP standards in a seafood manufacturing environment.
• Inventory Management: Maintain records of parts, tools, and equipment, ensuring necessary supplies are available for timely repairs.
• Documentation & Reporting: Maintain logs of maintenance activities, work orders, and repairs performed to track trends and equipment performance.

Requirements

• BA in facilities management or related qualification in management, engineering or business or relative work experience progressive of leadership
• 5+ years, experience in operations/facilities management
• 3+ years, experience in industrial maintenance and manufacturing
• CFM (Certified Facility Manager) certificate, a plus
• OSHA-10 certification, required
• Strong knowledge of mechanical, electrical, and plumbing systems
• Food industry experience preferred; seafood or meat processing experience is a plus
• Experience with conveyor systems, refrigeration units, electrical troubleshooting, and motor replacements
• Ability to lead and develop maintenance team members, fostering a culture of accountability and growth
• Strong project management skills; able to prioritize and manage multiple tasks in a fast-paced environment
• Strong written and verbal communication skills
• Proven maintenance planning skills
• Proven equipment diagnosis, repair and troubleshooting skills
• Ability to write routine reports and correspondence
• Ability to write, read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
• Able to manage priorities and complexities, strong multitasking skills
• Able to understand and improve performance, efficiency and product yield
• Strong supervisory, interpersonal, training, and communication skills
• Knowledge of Good Manufacturing Practices and food safety regulations
• Understand OSHA/FDA/USDA requirements in a seafood manufacturing environment
• Intermediate computer skills Proficiency with Microsoft Word, Excel and Outlook

Additional Requirements

• Must be able to lift 30-50 pounds
• Work up to a 10-hour workday: standing/walking most of the day
• Hand use: single grasping, fine manipulation, pushing and pulling
• Work requires the following motions: bending, twisting, squatting and reaching
• Exposure to FDA approved cleaning chemicals
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 30-32 degrees Fahrenheit (refrigerators)
• Ability to work in wet and dry conditions
• Ability to work Monday-Friday, weekends when needed
• Ability to use tools and equipment, including knives or box cutters, fork-lifts and pallet jacks

North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Benefits

At North Coast, employees are considered part of a family where everyone works together to ensure the founding mission and values of the company are upheld every day. We offer an inclusive work environment spearheaded by an approachable leadership team who believes in the idea that it’s not just about the work we do, it’s about what the work allows us to do for our loved ones.

We foster the opportunity for real growth and long-term employment. Most members of our leadership team started out on the floor and through mentorship advanced into their current roles. We are currently looking to build the next generation of leaders.

We offer competitive compensation packages including comprehensive health care coverage, vacation and 401(k) to all full-time benefit-eligible employees. Employees also have access to the highest quality seafood at cost.