About Community Action House
Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. Learn more at www.communityactionhouse.org
In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue ( www.lakeshorefoodrescue.org).
Organizational budget: $9M-10M (inclusive of $5M in-kind support) Agency Size 60-70 staff and 2,300+ annual volunteers
Our ValuesWho we are. Who we aspire to be. What drives us. What unites us. Learn more, here!- Radically Welcoming- Guest-Centered- Lead with Kindness- Curiosity-Driven- Always Improving- Collaborative by Design- Contagious Commitment- One Team
Position Type: part-time, regular, 20 hours per week
Overtime Status: Non-exempt
Reports To: Manager, Logistics and Facilities
Direct Reports: None
Department: Business Operations
Primary Location: Food Club & Opportunity Hub
Compensation & Benefits: $19.27 - $21.20/hour
The Facilities Associate, Maintenance is responsible for maintaining the functionality of the organization's physical spaces at our various locations in Holland, MI. This role involves performing routine maintenance tasks, responding to repair requests, and ensuring the overall upkeep of the facilities. The Facilities Associate, Maintenance will primarily work independently, but while coordinating and collaborating closely with the Logistics & Facilities team and other departments to support the daily operations of the organization.
Attend to the commercial maintenance needs at Community Action House properties and partner site locations.
Conduct regular inspections of the facilities to identify and address maintenance needs.
Complete minor repairs and maintenance including but not limited to: repairing wall damage, painting, replacing ceiling tiles, floor maintenance.
Perform regular maintenance of the facilities, including but not limited to: cleaning internal spaces, lawn maintenance, snow removal and salting.
Maintain inventory of maintenance supplies (fuel, salt, paint) and equipment (tools and equipment, requesting reorder as necessary).
Coordinate with external contractors for maintenance and repair work, as needed.
Lead volunteers assisting with facilities projects as necessary.
When needed as additional support, perform daily cleaning of offices, kitchen, break rooms, restrooms and common areas of facilities.
Assist with setup and teardown of furniture and equipment for meetings, events, and as needed.
Other duties as assigned.
General Direction: Receives broad guidance and direction and has some autonomy in decision-making and flexibility in determining how to achieve goals. Supervisor provides support and resources as needed but may not be directly involved in day-to-day decision-making or task assignments.
Informal Supervisor: Does not have formal people leading (supervisory) responsibilities. May influence others based on their expertise or relationships; lead projects with other teammates; and/or provide guidance or mentoring to other colleagues.
2+ years of relevant experience required
No supervisory experience required
Some college required. Bachelor's Degree preferred.; or in place of college, equivalent years of experience
Valid driver’s license in good standing is required
2+ years of directly related professional experience with a higher level of expertise or specialization in commercial facility cleaning and maintenance to support or lead projects or operations in this area.
Serve as subject matter experts, providing guidance, training, and support to staff, volunteers, or external stakeholders such as vendors, in their area of expertise.
Basic knowledge of and experience with cleaning commercial facilities.
Proactive, organized, and strong in follow-up and task execution.
Ability to follow a consistent, reliable, and predictable schedule.
Ability to creatively problem solve and be adaptable to various tasks.
Ability to maintain focus while working independently.
Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.
Ability to work effectively in collaboration with diverse groups of people.
Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.
Continuously move about work area
Continuously use hands/fingers to handle or feel
Continuously reach with hands and arms
Frequently ascend/descend (stairs/ladder/etc.)
Frequently bend, stoop, kneel, crouch, or crawl
Occasionally use eyesight clarity/accuracy or visual perception
Occasionally drive a vehicle for work
Occasionally operate computer and general office machines
Frequently work outside in variable weather conditions
Frequently operate machines: vacuum cleaner, floor scrubber, snow blower, leaf blower, lawn mower
Frequently ability to push, pull, and lift up to 50 pounds
Access to consistent and reliable transportation
Evening hours Occasionally, on a pre-scheduled basis
Weekend hours Occasionally, on a pre-scheduled basis
ApplicationInterviews are conducted on a rolling basis until position is filled. To apply, submit resume and 1 page cover letter, depending on position. Contact peopleandculture@communityactionhouse.org with questions.
Equal Opportunity EmployerCommunity Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply.
Note: This Job Description is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.
For over 50 years, we’ve supported our most financially vulnerable neighbors in meeting their basic needs while enhancing their abilities to effect positive change in their lives.
Over the years, we’ve responded to community needs, particularly where it pertains to gaps in services or barriers to understanding and accessing support. We consider ourselves part service provider, part innovation hub: relying on the generosity of our community offers us the agility to adapt and innovate to provide services that align with the present need
