Job Description

Job Location: Ketchikan, AK 99901
Job Category: FacilitiesThe Maintenance Lead is a skilled professional in general grounds and facility maintenance, responsible for overseeing the daily operations of the maintenance and janitorial team. This role includes supporting management by training and coaching team members and ensuring the effective execution of operational tasks. The Maintenance Lead will conduct inspections, perform repairs and installations, and ensure the upkeep of all WCDG facilities and equipment. Additionally, they will formalize maintenance procedures, monitor project progress, and track expenditures to ensure operational efficiency and accountability.
Duties/Responsibilities
General Building and Facilities Maintenance
- Perform basic carpentry, plumbing, painting, and other repairs on construction and building projects as directed.
- Maintain and ensure the operational efficiency of electrical equipment, mechanical systems, water, power, and sewer lines through timely inspections, troubleshooting, and repairs.
- Oversee the exterior and interior upkeep of buildings, docks, trails, and grounds, including cleaning, painting, and general repairs.
Equipment and Small Engine Maintenance
- Conduct regular maintenance and repairs on small engines such as e-bikes, outboard motors, and other equipment.
- Safely operate shop equipment, including forklifts.
Landscaping and Groundskeeping
- Maintain landscaping and grounds, including planting, fertilizing, watering, pruning, and removing trees or plants as necessary.
- Perform seasonal tasks such as line painting in parking lots, snow removal, and clearing walkways.
- Collect trash and ensure overall cleanliness of the premises.
Facility Operations and Safety
- Ensure compliance with workplace safety policies and standards, always prioritizing safety.
- Start up and shut down all facilities and systems on-site.
- Assist with organization and setup, including hanging signage and minor construction or remodeling tasks.
- Maintain an inventory of tools, equipment, and supplies, ensuring proper care and storage.
- Wash down docks and facility grounds to maintain cleanliness and hygiene.

QualificationsRequired Skills and Abilities
- Familiarity with industry standards, regulations, and compliance requirements (e.g., OSHA, ADA, environmental standards).
- Ability to maintain a safe and comfortable environment for guests, employees, and the public, including the use of protective equipment.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational, analytical, and problem-solving abilities to identify issues and implement effective solutions.
- Adaptability to prioritize tasks and perform effectively in high-pressure situations.
- Proficiency in Microsoft Office Suite and ability to learn specialized software, tools, or systems relevant to the role.
Education and Experience
- High school diploma or equivalent competency in reading, writing, and mathematics.
- Minimum of two years of related work experience.
- Commitment to continuous learning and professional development.
Technical Proficiency
- General knowledge of office peripherals and relevant equipment.
- Proficiency in Microsoft Office Suite.
- Ability to operate or learn specialized software, equipment, tools, or systems related to the role.
Certifications/Licenses
- Valid driver’s license with a clean driving record, meeting the requirements of the company’s auto insurance carrier.
- Must be at least 21 years of age.
- Current TWIC card or ability to obtain.
- Current Forklift Operator Certificate or ability to obtain.
- Availability to work irregular hours, including evenings, weekends, and holidays, based on operational needs.
- Ability to travel locally or regionally as required.
Physical Requirements
- Ability to walk long distances or stand for prolonged periods.
- Ability to lift and carry up to 50 pounds with proper techniques.
- Perform activities requiring bending, climbing, kneeling, or crouching.
- Work in various environmental conditions, including indoor and outdoor settings, and potentially hazardous or noisy environments.
- Comfort working at heights using scaffolding, ladders, or elevated platforms.
- Manual dexterity to operate tools, equipment, or machinery.
- Visual and auditory acuity to perform essential job functions and maintain situational awareness.
- Must wear and use assigned personal protective equipment when necessary.
- Ability to perform repetitive motions, such as typing or operating machinery.