Job Description

Engineer on Duty (EOD)

The Engineer on Duty (EOD) is a critical frontline responder responsible for maintaining the seamless operation of Horseshoe Bay Resort. This role requires a versatile technician who can provide professional, high-quality service to both resort guests and internal departments. The ideal candidate is a proactive problem-solver, capable of managing shifting priorities and making logical, decisive technical judgments in a fast-paced environment.

Essential Job Functions

• Guest Room & Public Area Maintenance: Execute rapid-response repairs including plumbing (unclogging drains/toilets), electrical (switches, outlets, lighting), and mechanical systems (HVAC, hardware, TV programming).
• Life Safety & Emergency Response: Monitor fire alarm and life safety systems. Act as the primary engineering responder during emergencies to protect guests, associates, and property infrastructure.
• System Monitoring & Documentation: Accurately read and interpret meters, gauges, and diagnostic tools. Maintain detailed daily logs of activities and mechanical issues to ensure clear communication across shift changes.
• Energy & Utility Stewardship: Actively monitor utility usage throughout the resort and grounds, identifying and reporting opportunities for energy conservation and cost-saving measures.
• Safety & Accident Prevention: Adhere strictly to Departmental Job Safety Analysis (JSA) standards. Proactively identify and correct hazardous conditions to maintain a zero-accident environment.
• Asset Management: Ensure all resort tools and equipment are cleaned, lubricated, and properly maintained. Responsible for the organization and security of the engineering shop and storage areas.
• Operational Flexibility: Perform additional tasks and special projects as assigned by Engineering Management or Resort Leadership to support the evolving needs of our world-class property.
• General Operations: Maintain a clean, organized workspace and perform additional departmental duties as directed to ensure the resort’s aesthetic and functional standards are met.

Qualifications

Technical Requirements:

• Proficiency in at least three of the following core trades: HVAC, Electrical, Mechanical, Plumbing, Carpentry, or Kitchen Equipment.
• Experience with Pneumatic/Electronic systems and controls is highly preferred.
• Strong finish skills, including painting and general building maintenance.

Compliance & Communication:

• Valid Texas Driver’s License with a satisfactory Motor Vehicle Record (MVR).
• Full professional fluency in English (reading, writing, and speaking) to comprehend technical manuals and communicate with guests.
• Professional, neat, and clean appearance in accordance with resort standards.

Physical Demands:

• Ability to perform physically active work, including walking and ascending/descending stairs throughout the shift.
• Capable of lifting/moving up to 50 lbs frequently and up to 100 lbs occasionally.

Ideal Candidate Profile

• Resilient: Confidently handles day-to-day work challenges and adapts to the unpredictable nature of hospitality.
• Agile: Able to pivot between multiple demands while maintaining a high standard of craftsmanship.
• Analytical: Uses technical knowledge to evaluate complex issues and implement long-term solutions rather than temporary fixes.