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Responsible formaintaininga smooth IT office infrastructure operation and managing growthProvide supporttooffice locations and IT applications including AV and conference equipment.
Key Accountabilities/Deliverables:
Set up, upgrade and maintenance of all IT office equipment onsite in Core officesThis includes desks, phones, networked (both wired and wireless) devices,printersand any other IT related hardware
Desktop computers
Laptop computers
Tablets (Ipad,etc)
Mobile phones
Printers
Support for critical onsite services such as AV and Conference room equipment
Yealink/Logitech gear
Other
Ability to effectively communicate and coordinate with vendors for:
Ordering new hardware (computers, monitors, etc.)
Telephone (including hardware)
Internet
Ability to support remote users (about 30% of total staff and expanding)
Discipline to understand change control, checklists, repeatable processes, etc.
Ability to manageadditionalresourcein future to cover desktop support (i.e.delegation of lesser tasks once up to speed).
Very service oriented and has a proven ability to multi-task simultaneous requests
Other duties as assigned
Technical Knowledge and Understanding:
Detailed oriented with the ability to work in a team environment and be flexible to daily changing needs and job duties.
Ability to analyze andproblem solve, working closely with others to coordinate and completeinitiatives
Excellent oral,writtenand interpersonal communication skills.
Must be dedicated to quality, highlyorganizedand efficient.
Ability toutilizeall technical resources to solve problems and escalate appropriately.
Experience:
Bachelor’s degree from a four-year college or university preferred; at least 4-6 years related experience and/or training; or equivalent combination of education and experience.
Professional certifications such as Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MCSE) 20032008arebeneficial but not required
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position.
#LI-Hybrid
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

Core Specialty, through its subsidiary insurers, offers a diversified range of property, casualty, and marine insurance products for small to mid-sized businesses.
We have the capital to take on risk, the underwriting talent in place, decisive leadership team, infrastructure, and a proven track record of making things happen – fast!
When you’re ready to solve your toughest insurance needs, we’re ready to get it done for you.
We free customers up to focus on their business by taking the load of complicated specialty insurance off their hands.
We break down the walls of bureaucracy to provide optimal underwriting solutions for brokers.
We’re ready, equipped, and motivated to get the job done, efficiently and professionally, by empowering experts with what they need to move quickly on behalf of customers and their brokers.
Our specialty focus is the essential part of our identity.
It is at our core.