Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

The incumbent in this position will perform preventive and predictive maintenance and which may include HVAC-R, electronic systems, electrical, air, water and/or equipment. The incumbent is under the direction of the Supervisor; the incumbent also responds to all General Maintenance service calls. The incumbent is responsible for ensuring events are set up per diagrams.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Responsible for overall maintenance, upkeep and repairs of facility. Will climb extension ladders to 20+ feet. Perform minor repairs to plumbing, electrical, HVAC, and carpentry equipment and systems. Performs event setups and teardowns in a safe, timely manner. Moves furniture and equipment as directed. Supports other departmental events as directed. Installs and makes repairs to doors, furniture, office partitions, flooring and other related items. Preps and prepares drywall for painting. Paints and stains wall, furniture and other associated items. Creates service request for purposes of documenting work performed. Completes all work orders assigned in a timely manner. Documents all work on a daily basis. Maintains technical logs and records all relevant data as appropriate. Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures.

NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through A High School Diploma or equivalent and a minimum of 3 years of maintenance job experience.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.

• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.

KNOWLEDGE OF:

• Machines and equipment including but not limited to; basic hand and power tools, spray equipment, etc.
• Safe use of hazardous materials.
• Must know how to operate an aerial lift.
• Certification in HVAC preferred.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Operate trucks and light motorized equipment.
• Follow oral and written directions.
• Must have exceptional guest service skills.
• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.