Job Description

Facilities Courier Coordinator| Location: 11149 Research Blvd, Austin, TX, 78759 | Schedule: Monday- Friday: 7:30AM-4:00PM | Salary Range: $46,000-$52,000 | FLSA Status: Non-exempt

At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. If you’re someone who enjoys working hands-on, staying organized, and providing reliable operational support across the organization, our Facility/Courier Coordinator position could be your next great opportunity. Come grow with us and make a difference every day.

What You'll Do

Facilities & Maintenance Support

• Independently plan daily work schedule and routine.
• Perform routine maintenance tasks and purchase materials/tools as needed; report major issues to the AVP Administrative Services.
• Assist with maintaining facility work tickets and communicate with branch managers to ensure needs are being met.
• Perform routine cleanup and inspection of all buildings and grounds.
• Contact and oversee contractors performing repairs (e.g., plumbing, electrical, HVAC).
• Take photos and provide documentation for home equity loans and annual commercial loan inspections.

Courier & Delivery Services

• Fill supply orders and transport supplies, forms, loan files, and other materials between the main office and branches.
• Pick up items from local vendors (signs, printers, etc.).
• Provide courier services as needed, including the transfer of money and/or event tickets between branches.
• Pick up, sort, and deliver U.S. mail daily.
• Maintain company vehicles, ensuring cleanliness, safety, and proper operation.

Administrative & Operational Support

• Assist departments with moving office equipment, furniture, or supplies.
• Assist with maintaining inventory and distribution of forms and office supplies.
• Perform light janitorial duties as needed.
• Attend all assigned training sessions.
• Perform all other related duties as assigned.

What You Bring

• High school diploma or GED.
• Minimum of 1 year of experience performing routine maintenance, repairs, and facility upkeep.
• Experience in facilities, maintenance, courier services, or administrative support.
• General troubleshooting and repair skills, including basic knowledge of electrical, plumbing, flooring, drywall, carpentry, and HVAC.
• Ability to safely operate tools, equipment, and company vehicles.
• Good driving record required.
• Proficient in Microsoft products: Word, Outlook, Excel, Teams.

Preferred Experience

• Experience in facilities, maintenance, courier services, or administrative support.
• Experience working in a financial institution or multi-location organization.

Why You'll Love Working Here

• We're more than a credit union — we're a community
• Supportive culture with opportunities for growth and development
• Mission-driven organization rooted in respect, empathy, service, integrity, and cooperation
• Opportunity to provide reliable operational support across the organization

Additional Requirements

• Good credit standing (verified prior to interview)
• Successful background check and drug screening upon offer

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.