Job Description

Your opportunity

We have an exciting opportunity for a Facilities Coordinator to join the team at Westfield Hornsby, a dynamic centre with a strong community focus.

This is a hands-on, varied role where no two days are the same. You’ll support the smooth and safe operation of the centre by coordinating contractors, supporting retailers, and maintaining high standards of safety, presentation, and compliance. Working as part of a supportive and collaborative team, you’ll gain broad exposure across facilities operations while building your career within a busy and evolving environment.

Day-to-day you will be responsible for:

• Responding to reactive maintenance issues and completing onsite investigations
• Coordinating contractors to ensure works are delivered safely, on time, and to a high standard
• Supporting the delivery of hard and soft services across the centre
• Managing work orders, reporting, and administrative tasks through facilities systems
• Conducting routine inspections, safety checks, and supporting maintenance and minor works
• Building strong relationships with retailers, contractors, and internal stakeholders
• Supporting capital works projects and ongoing improvements across the centre
• Assisting with incidents, emergencies, and compliance processes in line with procedures

This is a permanent full-time role, based on-site at Westfield Hornsby.

What sets you apart

You’re proactive, organised, and solutions-focused, with the ability to manage competing priorities in a fast-paced environment. You enjoy being hands-on, take ownership of your work, and build strong relationships with those around you. With a willingness to learn and develop, you’re looking to grow your career within facilities management.

Experience in facilities, property, retail, or a similar environment is highly regarded, particularly within high-traffic or community-focused environments.

You will be:

• Operationally strong – able to manage day-to-day issues and prioritise effectively
• A strong communicator – confident engaging with contractors, retailers, and stakeholders
• Contractor-focused – experienced in coordinating works and building strong service provider relationships
• Adaptable and collaborative – thrives in a team environment and supports others
• Driven and eager to learn – motivated to grow and develop your career
• Solutions-focused – able to problem-solve and respond to challenges with a practical approach

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage. If you require support or adjustments during the application process, please contact us confidentially at scentregroupcareers@scentregroup.com

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more about working with us

For more information or if you have any questions, please email scentregroupcareers@scentregroup.com

Applications close: 10th April 2026 (unless filled prior).