Job Description

Dye & Durham, a leading global provider of cloud–based software and technology solutions, provides critical information services and workflows used by clients all over the world to manage their process, information, and regulatory requirements. The company is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees. It offers rewarding opportunities for those with legal, tech, financial services and government relations expertise. With clients that include major law firms, financial service institutions and government organizations in Canada, the United Kingdom, Ireland, South Africa and Australia, a fulfilling career awaits you at Dye & Durham.

The Facilities Coordinator is responsible for providing facilities support services in our Toronto office, ensuring a positive visitor and employee experience and the consistent implementation of D&D Facilities policies, processes, and programs.

Specific Responsibilities:

• Provide for reception and associated front-of-house duties, including visitor management, telephone enquiries, meeting room support, mail and deliveries, and other administrative or workplace services as required.
• Provide executive assistance and administrative support to senior leaders when required, including meeting coordination, diary and travel support, and other ad hoc requests.
• Coordinate and provide hands-on support throughout office moves, including employee relocations, desk and equipment allocation, move-day logistics, access arrangements, signage, communications and post-move support.
• Manages physical security protocols, and ensure compliance.
• Manages physical security access for the site, including activation, deactivation of security passes as required.
• Acts as first point of contact for security, property management and vendors.
• Manages and maintains Boardroom(s) bookings for ELT/SLT meetings including catering.
• Manages reception email inbox.
• Supports the ordering, management and replenishment of office supplies, coffee, coffee machines and food vendors.
• Coordinates with Building Operations, Property Management for general repairs and maintenance of facility.
• Supports office efficiencies and support services: Facilities contractors, vendors, HVAC, cleaning, staff lounge equipment, office/furniture repairs and approving non-IT supply requisitions.
• Responsible for coordinating and supporting the development of life safety/evacuation procedures, health & safety team and onsite first aid requirements
• Performs regular site inspections and equipment audits as required
• Collaborate with IT support and HR and social committee teams
• Other duties as assigned.

Direct Reports:

N/A

Knowledge, Skills & Experience:

• 2-3 years experience in facilities/office coordination within in a corporate office environment (Reception, customer support services and event catering experience and or a combination of experience is highly desirable (or equivalent combination of education or work experience)
• Must have excellent written and verbal communication, interpersonal, and problem-solving skill sets
• Ability to manage and execute projects and work schedules independently
• Must have a strong desire to put customers and staff first.
• Must be organized, detail-oriented, and be able to multi-task and work well under pressure.
• Be proficient with MS Office products, (Word, Excel, Teams, Project and Power point)
• Must be able to work as part of a team as well as be capable of working independently when required.
• Health & Safety, and First Aid experience an asset.
• Experience using Envoy is an asset
• Certified FMP an asset.
• Ability to read/understand floor plans/ architectural drawings an asset.

Other Contextual Information/Special Features:

• Must work in the office full time (no hybrid).

Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

In line with the amended Employment Standards Act 2000, the salary range for this role is: $60K - $65K, dependent on assessment of skills during the interview process.

At Dye & Durham, we are fortunate to connect with exceptional talent across our business. While we carefully evaluate every submission, if you do not hear from our Talent team within 14 days of applying, it indicates that we are moving forward with other candidates for this role. Due to volume, we are unable to provide personalized feedback on initial applictaions, but we encourage you to stay connectedfor future opportunities.

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We take ownership and celebrate together

At Dye & Durham, we are fortunate to connect with exceptional talent across our business. While we carefully evaluate every submission, if you do not hear from our Talent team within 14 days of applying, it indicates that we are moving forward with other candidates for this role.

Due to volume, we are unable to provide personalized feedback on initial applications, but we encourage you to stay connected for future opportunities.