The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 50 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.
As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team at TAG as a Facilities Management Coordinator.
Responsibilities
The person selected for this role will play a significant part in ensuring that Aspen Dental continues to provide access to care in facilities that demonstrate best-in-class safety, cleanliness, and functionality. This position will be responsible for the following:
Manage the day to day facility management of dental equipment and maintenance issues at multiple locations over a large geographic territory in a team oriented atmosphere from our main office
Will need to trouble shoot equipment over the phone with office staff and deliver specific instructions
Tact and Directness in dealing with the facilities vendors is critical to ensure that required actions are completed
Manage expectations and performance within service level parameters. Verify completion of work and services
Effectively communicate with internal customers and contract vendors
Data analysis and storage of work order history and budget tracking using on-line programming
Subcontractor appropriation. Ability to search for vendors and sign them up
Shipping items and tracking for the Facilities Department
Billing management for Facilities tickets. This includes contacting vendors to get the correct information in to get billing done, and coordination with ADMI billing to coordinate correct GL codes and location codes for items
Run small projects from start to finish and be able to give guidance to techs in the field of our scope of work in details
Minimum Education and Experience
The candidate selected for this challenging opportunity will likely possess exceptional customer service skills and act with a ‘sense of urgency.’ This requires skill and experience in both verbal and written communications that meets the needs of different customers and vendors. It would be very helpful to have prior exposure to multi-unit facilities management concepts and best practices. You can expect to work in a fast paced environment so being able to demonstrate successful completion of multiple tasks concurrently is appreciated. Critical to this role will be the experience and ability to negotiate with vendors, think analytically and critically, and to be a ‘real-time’ problem solver. This role will likely involve occasional travel and a flexible schedule. While a degree in higher education is preferred, a willingness and eagerness to develop new skills and garner more responsibility is essential. If you’re ready for this challenge, then contact us today!
Work Environment
Chicago or Syracuse based candidates are preferred, however, exceptional remote candidates will be considered.
Salary: $24-25
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access. We knew the key to better patient care started with the provider, so we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients.
Fast forward, and over 25 years later, we’ve launched more than 1000 Aspen Dental locations—by doing so, we are proud to say we have changed access to dental care nationwide. But there’s more work to do. Healthier, happier smiles were just our beginning.
We come together to launch TAG – The Aspen Group, and we are officially expanding beyond dental to embrace a new vision. As we transform Aspen Dental, Chapter, ClearChoice, WellNow, and Lovet into one family, we’re setting out to achieve one simple goal together: to bring better healthcare to more people - because we believe in a future where health and wellness is accessible for all. While our vision now is broader, how we achieve it remains the same. The best care starts with the provider, and TAG exists to power them so they can meet patients where they are, no matter their specialty, and deliver better care. Because we know that at the end of the day, better healthcare is simple — empower the provider and their teams and the rest will follow.
United as one group, we’re not just breaking down barriers, today we’re breaking through. We’re challenging the status quo. Together we can prove healthcare can be better for both providers and patients. Together we can bring better healthcare to more people.
