
Join a Team That’s Passionate About Making Lives Better!
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!
Ensures the day-to-day smooth management and operation of facilities infrastructure through administrative support and overseeing maintenance of equipment and supplies, coordinating repairs or renovation projects, and safety inspections tasks including vendor coordination.
What You'll Do:
Act as first line of contact for all facilities related issues, concerns, projects, etc.
Manages incident report of injury, illness, and other situations related to health and safety of the employees and our workplace.
Provides presentations and updates about current safety hazards based on market research to educate others about avoiding health, safety, and environmental hazards
Ensures the exterior and interior of the building are maintained by coordinating with the admin and relevant vendors.
Coordinates with vendors for general maintenance, repairs, cleaning, and painting of facility.
General maintenance and working with respective vendors as it relates to UPS, Generator, CCTV, Facility Access Control, Fire Alarm and Suppression System, Security System and HVAC, where applicable.
Ensures the facilities including meeting rooms, boardrooms, washrooms and cafeteria are maintained with supplies and are kept clean and tidy at all times.
Act as point of contact for repairs to walls, carpets, furniture, lights, and entranceways.
Works with our Administration team in liaising with external vendors for vending machines in the pantry.
Coordinates with our Administration team purchasing required supplies, where applicable.
Manage purchasing with external vendors for required supplies and ensure supplier invoicing once received matches purchase orders, includes gaining approval when required
Maintains records and certification relevant to keep the workplace safe and compliant with all statutory regulations; liaise with local authority, other tenants in the building, contractors, etc.
Understand budgets and cost planning for facilities across applicable branches to keep costs aligned with current state of affairs and adjust services/costs, where applicable
Attend to regular safety and facilities meetings; note all follow up action until completion.
Ensure building, floor, pandemic, fire, evacuation plans are kept up to date.
Acts as point of contact on any building/ facility emergency 24/7.
Champion company core values and other company programs
Other duties as assigned
Education
North America - Minimum High School Diploma or equivalent is required
Philippines – Minimum of 2 years post-secondary or equivalent is required
Costa Rica – No Minimum requirement
United Kingdom – No Minimum requirement
Experience
1+ year experience in facilities management preferred
Certificates, Licenses, & Registration
There are no personal certification, licensing, or registration requirements for this job
Why Join Us?
Growth Opportunities We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training We offer extensive paid training to ensure you’re equipped for success.
Team-Oriented Culture Work in a collaborative, supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in people’s lives!
Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website – https://www.billgosling.com/careers
By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s privacy policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.
At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.
Bill Gosling Outsourcing – Where your career thrives!

𝗔 𝗧𝗲𝗰𝗵-𝗲𝗻𝗮𝗯𝗹𝗲𝗱 𝗕𝗣𝗢 𝗥𝗲𝗱𝗲𝗳𝗶𝗻𝗶𝗻𝗴 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲
Bill Gosling Outsourcing is your 𝗮𝗱𝗮𝗽𝘁𝗶𝘃𝗲 𝗕𝗣𝗢 𝗽𝗮𝗿𝘁𝗻𝗲𝗿—powered by AI innovation, proprietary technology, and 70+ years of trusted expertise. We help enterprises scale smarter, execute faster, and focus on their most ambitious strategic goals.
Across Banking & Financial Services, Utilities, Automotive, Insurance, and Consumer Services, we deliver outcome-based solutions—spanning Accounts Receivable Management, Customer Experience, and Sales & Acquisition—that blend human expertise with AI precision. Our adaptive ecosystem—featuring Auto-QA, AI Training, Real-Time Agent Assist, and Omnichannel Communications—drives measurable ROI, compliance, and customer experience excellence.
With a global team of 𝟱,𝟵𝟬𝟬+ 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀 across 𝗡𝗼𝗿𝘁𝗵 𝗔𝗺𝗲𝗿𝗶𝗰𝗮, the 𝗨𝗞, the 𝗖𝗮𝗿𝗶𝗯𝗯𝗲𝗮𝗻, and 𝗔𝘀𝗶𝗮, Bill Gosling Outsourcing combines 𝘀𝗰𝗮𝗹𝗲 𝘄𝗶𝘁𝗵 𝗮𝗴𝗶𝗹𝗶𝘁𝘆. We don’t just support operations—we become a 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 that helps businesses unlock growth, resilience, and long-term success.
🌍 Turning customer experience into business impact. Partner with us: www.billgosling.com