Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Facilities Coordinator

Location: Petaling Jaya, Malaysia
Reports to: Site Lead
Employment Type: Full-time

We are seeking a detail-oriented Facilities Coordinator to join our team in Petaling Jaya. This role is responsible for the efficient management of mail room operations and providing comprehensive support for facilities-related services, with a focus on hard services coordination. The successful candidate will ensure smooth daily operations while maintaining high standards of service delivery.

Key Responsibilities

Mail Room Management

• Oversee daily mail room operations including incoming and outgoing mail processing, package handling, and courier coordination
• Maintain accurate mail logs and delivery records using established tracking systems
• Coordinate with internal departments for mail distribution and collection schedules
• Manage relationships with postal services and courier vendors to ensure reliable service delivery
• Implement and maintain mail room security protocols and procedures
• Handle special delivery requirements and time-sensitive correspondence

Hard Services Support

• Coordinate maintenance and repair activities for building systems including HVAC, electrical, plumbing, and structural elements
• Liaise with contractors and service providers to schedule preventive maintenance and emergency repairs
• Monitor building systems performance and report issues to relevant parties
• Assist in vendor management activities including service agreements and performance monitoring
• Support space planning and workplace modifications as required
• Maintain accurate records of maintenance activities and service requests

General Facilities Support

• Respond to employee requests for facilities services and coordinate appropriate solutions
• Assist with office moves, relocations, and space reconfiguration projects
• Support health and safety compliance initiatives and workplace inspections
• Coordinate cleaning services and ensure common areas meet established standards
• Manage facilities-related inventory and supplies procurement
• Provide backup support for reception and administrative functions as needed

Required Qualifications

• Diploma or Bachelor's degree in Business Administration, Facilities Management, or related field
• Minimum 2-3 years of experience in facilities coordination, office administration, or similar role
• Strong organizational skills with ability to manage multiple tasks and priorities
• Excellent communication skills in English and Bahasa Malaysia
• Proficiency in Microsoft Office applications, particularly Excel and Outlook
• Basic understanding of building systems and maintenance requirements
• Customer service orientation with professional demeanor

Preferred Qualifications

• Experience in mail room operations or logistics coordination
• Knowledge of local postal regulations and courier services
• Familiarity with facilities management software systems
• Understanding of workplace health and safety regulations
• Previous experience working with contractors and service vendors

Key Competencies

• Strong attention to detail and accuracy in record-keeping
• Ability to work independently while maintaining regular communication with Site Lead
• Problem-solving skills and initiative in addressing facilities issues
• Flexibility to handle varying workloads and urgent requests
• Professional interpersonal skills for vendor and employee interactions
• Time management capabilities to meet service delivery expectations

This position offers an opportunity to contribute to workplace efficiency while developing expertise in facilities management within a professional environment. The role requires a proactive approach to service delivery and continuous improvement of operational processes.

Location:

On-site –Petaling Jaya, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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