Job Description

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

The Opportunity

We are currently looking for a Facilities Coordinator to support the smooth and efficient operation of our manufacturing, warehouse and office facilities in Malaysia.

Reporting to the Facility Manager, you will play a key role in coordinating facilities operations, maintenance activities, contractor management and compliance efforts. This role is critical in ensuring a safe, efficient and compliant working environment across all site operations. You will work closely with internal stakeholders, vendors and contractors to deliver high-quality facilities support in a fast-paced, regulated environment.

Key Responsibilities

Facilities Operations & Maintenance

• Coordinate preventive and corrective maintenance activities to minimize operational disruption.
• Perform first-level troubleshooting and coordinate issue resolution with vendors and contractors.
• Support renovation, upgrade, and repair works across manufacturing, warehouse, and office areas.
• Monitor and respond to facilities service requests via internal systems.
• Liaise with landlord/property management on building-related matters.

Vendor & Contractor Management

• Coordinate contractors’ schedules and site activities to ensure timely and safe execution.
• Monitor vendor performance to ensure quality, safety, compliance, and service delivery standards.
• Support procurement of facilities-related equipment and services in line with company policies.

Safety, Security & Compliance

• Ensure compliance with EHS standards, permit-to-work systems, and Malaysian regulations.
• Support facilities audits and maintain audit-ready documentation.
• Manage site access control, security systems, and coordination of facility-related emergency response coordination.
• Ensure contractors and visitors adhere to safety induction requirements.

Workspace & Employee Support

• Support office moves, workstation setup, and onboarding/offboarding activities.
• Assist with employee facilities requests and ensure timely resolution.

Documentation & Continuous Improvement

• Maintain accurate records including maintenance logs, reports, layouts, and compliance documentation.
• Contribute to process improvements and support quality initiatives.

Why is this role right for you?

Experience & Qualifications

• Minimum 5–7 years of experience in facilities coordination, maintenance or building operations.
• Diploma or Certificate in Facilities Management, Electrical, Mechanical, or Building Services (or related field).
• Candidates with exposure working in an MNC environment and medical device manufacturing facilities are preferred.

Skills & Competencies

• Strong coordination, problem-solving, and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Good knowledge of building systems (electrical, mechanical, HVAC, etc.)
• Effective communication and stakeholder management skills
• Experience working with vendors, contractors, and service providers

Additional Advantages

• Hands-on technical or maintenance background
• Experience supporting audits and compliance activities
• Chargeman (AO/A1) or relevant technical certification is an advantage

Working Hours

This role requires flexibility to support operational needs, including rotational shifts:

• AM Shift: 6:30 AM – 3:30 PM
• PM Shift: 4:00 PM – 1:00 AM
• On-call support for facility emergencies and after-hours activities may be required.

Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to Hear Now. And Always. Cochlear is the global market leader in implantable hearing solutions including cochlear implant systems (CI) and bone anchored hearing aids (Baha™).

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button.

Cochlear Malaysia provides shared services to support Cochlear’s global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

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