Job Description

Location: Eatontown,New Jersey,United States

Pay: $60,000.00 - $75,000.00 per year

Facilities Client Account Manager

Location: Eatontown, NJ
Job Type: Full-Time | On-Site

About Us

Total Comfort Group is a national leader in mechanical, electrical, plumbing, and project management services. We specialize in multi-site commercial properties across the U.S., delivering innovative, on-time, and cost-effective solutions.

The Opportunity

We’re seeking a Facilities Client Account Manager to serve as the primary point of contact for our clients. In this role, you’ll manage facility maintenance projects, coordinate field teams, and ensure exceptional service delivery.

Key Responsibilities:

• Manage client accounts and oversee HVAC, electrical, and general contracting work orders
• Coordinate projects from start to finish, ensuring timelines and budgets are met
• Negotiate vendor pricing and procure equipment/materials
• Dispatch technicians/vendors quickly and effectively
• Communicate with clients regularly, providing updates and solutions
• Maintain accurate records of work orders, invoices, and correspondence
• Review job costs monthly and report on profitability
• Lead and support team members to deliver top-quality service

Qualifications:

• 3+ years in client account management
• 1+ year experience with CMMS software
• Facilities management or project coordination experience
• Proficiency in Microsoft Office and general computer navigation
• Strong communication and problem-solving skills
• Ability to work independently in a fast-paced environment
• Supervisory/leadership experience
• Flexibility to work extended hours during peak seasons

What We Offer:

• Competitive salary of $60,000 to $75,000, based on experience and qualifications
• Medical, Dental, Vision, and Life insurance
• 401(k) retirement plan with 3% employer match
• Paid time off (2 weeks) + paid holidays
• Company phone provided
• Growth opportunities with a nationally expanding company

Work Location: On-site (Eatontown, NJ 07724)

Apply today and grow with us!

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Facilities Account Maintenance: 3 years (Required)

Ability to Commute:

• Eatontown, NJ 07724 (Required)

Work Location: In person

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