Job Description

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• Supervise and manage the daily operations of the Facilities & Building Management team and Technicians.
• Conduct performance evaluations, provide coaching or mentoring, and plan capability development for all team members.
• Manage all aspects of Facilities Management across assigned locations (Head Office, Operations Office, Regional Offices, and Training Center), ensuring a safe, comfortable, and productive work environment in line with HSE (Health, Safety, and Environment) standards.
• Analyze and improve office efficiency by planning and implementing systems, layouts, and supporting procedures.
• Take full responsibility for managing renovation (fit-out) projects.
• Ensure installation of signage and related permits are completed as planned.
• Oversee and coordinate external vendors for maintenance, repairs, and facility development projects.
• Develop and update SOPs, and prepare regular reports on facility conditions and budget usage.
• Support the Internal Audit team during OJK, ISO, and other audit processes.

Qualifications

• Bachelor’s degree in Civil Engineering, Architecture, Electrical Engineering, Mechanical Engineering, or Facility Management, with strong experience in facility, asset, or building management.
• Minimum of 5 years’ experience in Facilities Management, preferably with a background in property or retail industries.
• At least 4 years of leadership or supervisory experience managing technicians and/or building operations across multiple sites is highly preferred.
• Strong understanding of facility management standards and best practices, including:
• HVAC (Heating, Ventilation, and Air Conditioning), electrical, plumbing, building security, and other utility systems.
• Renovation/fit-out projects: planning, execution, and monitoring.
• Asset management and preventive & corrective maintenance.
• Knowledge of and ability to implement HSE (Health and Safety) principles in the workplace.
• Experienced in handling permits, signage, and technical compliance with local regulations.
• Capable of developing project plans (timeline, budget, and resources) and overseeing end-to-end execution of office renovation projects.
• Able to work under tight deadlines and project targets.
• Strong ability in coaching, mentoring, and evaluating team performance.
• Communicative, assertive, and solution-oriented in handling operational issues.
• Experienced in drafting and updating facility operational SOPs.
• Skilled in preparing reports on budget usage, facility conditions, and project progress.
• Holds relevant certifications in HSE, facility management, or project management.

[Nice to Have]

• Experience supporting internal and external audit processes (OJK, ISO, etc.).