Job Description

Job Location Rush Creek Lodge - Yosemite National Park, CA 95321 Position Type Full Time Salary Range $24.00 - $26.00 Hourly

The Assistant Facilities Manager assists the Facilities Manager oversee the Facilities and Maintenance Department to ensure the property functions well, is maintained, and provides an exceptional guest experience. The Assistant Facilities Manager is responsible to fix and maintain mechanical equipment, buildings, and machines. Tasks include plumbing work, painting, flooring repair and upkeep, electrical repairs, and heating and air conditioning system maintenance. The role is responsible for the implementation of strategies and maintaining the Lodge’s property, equipment, and grounds. The Assistant Facilities Manager works in collaboration with all departments on projects and special assignments. To thrive in this role you should have previous experience in maintenance, be highly skilled with various hand and power tools, and be able to read blueprints and repair manuals. There are interactions with a cross-section of internal (Sales, Events Management, Event Operations, Food & Beverage Team Members, and Lodging) and external (customers, suppliers, and service providers) stakeholders. The Assistant Facilities Manager role, with its broad scope and mission-critical responsibilities, is a key leadership position at our Lodge.

Qualifications

Essential Functions/Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Our ideal Assistant Facilities Manager is creative, experienced, mature, self motivated and excited to develop a friendly and professional staff environment and embraces working hands on at a high Facilities level in a rustic environment.

Key Personality Traits

• High integrity and creativity
• Guest service oriented and staff-focused
• Self-motivated (takes initiative) with high standards
• Mature, personable leader with a relaxed nature
• Execution oriented; enjoys hands-on implementation
• Leading a healthy, drug-free lifestyle
• Dynamic, fun, and likes the outdoors
• Flexible with a “whatever it takes” attitude
• Patience, patience, patience

Competencies/Required Skills and Abilities

• Extensive prior facilities management training & experience (ideally in hospitality)
• Valid driver’s License required
• Ability or willingness to learn to drive plow truck, golf cart, and other equipment
• Certified Pool Operator Certification required or willing to obtain certification provided by the Lodge
• Expertise in creating and managing structured systems/processes
• Strong basic knowledge & skills in all hospitality-related maintenance areas, including, general construction, electrical, plumbing, painting, vehicle maintenance, winter maintenance, etc.
• Exceptionally strong trouble-shooting skills and general mechanical acumen
• Interest in an active, fast-paced role with a balance of management responsibilities and daily physical hands-on work in the field
• Excellent communication and management skills
• Experience working in a remote setting
• Create a warm family atmosphere for staff while maintaining high standards
• Strong interest in training/coaching and in supporting our youth mission
• Disciplined regarding planning and managing schedules and meal/rest breaks
• Hospitality or related experience
• Independent thinker with great initiative, but comfortable working within a defined framework

Culture

• Create a fun, friendly culture and a high service standard
• Build an energized, well trained, technique driven team
• Have warm and friendly guest interaction

Staff

• Schedule, train and manage facilities staff
• Coordinate daily with department managers and staff
• Communicate effectively and maintain a close working relationship with the General Manager as well as Lodge leadership teams
• Actively support our youth employment and development program

Operations

• Establishing ongoing preventative maintenance routines and processes
• Developing facilities vendor relationships and managing facilities vendors
• Maintaining Lodge infrastructure
• Maintaining cabin and other building interiors
• Maintaining and enhancing Lodge landscaping
• Supporting event setup & breakdown
• Managing seasonal property clean-up
• Establishing strong fire-safety maintenance programs & standards
• Responding to facilities-related emergencies
• Assuming manager-on-duty (MOD) responsibilities when needed
• Working with ownership define and lead Lodge enhancement projects
• Ordering and receiving supplies

Reporting/Financial

• Establishing strong documentation and communication protocols
• Managing invoices and departmental expenses
• Reviewing and reporting staff hours
• Finding cost savings opportunities

Other

• Support other Lodge departments and managers as needed
• Train and manage facilities staff
• Create fair and consistent work environment based on respect and positivity
• Create a staff mentality that is quality driven and guest-oriented
• Inspire and model friendly, heartfelt hospitality among your team
• Work hands-on on a daily basis
• Train and oversee job quality, cleanliness and hygiene standards
• Maintain strong safety standards
• Actively manage day-to-day labor and overtime
• Review facilities staff hours and payroll practices to ensure accuracy and best practices
• Improve profitability by controlling cost and limiting waste
• Complete tasks in a timely manner to ensure efficient service for the guests
• Communicate professionally with all staff, including management, and be a role model of professionalism
• Work safely to avoid injuries and accidents, including ensuring use of proper Personal Protective Equipment for all team members
• When finding unsafe conditions and maintenance concerns, address them immediately

Work environment and Physical demands

• The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
• Frequent walking, twisting, bending, stooping, kneeling, crouching, crawling, reaching, sitting, climbing stairs
• Ability to stand and move continuously
• Lifting up to 50 pounds maximum
• Scrubbing and mopping floors
• Working with required chemicals
• Shifts of up to 8 hours per day, plus periodic additional overtime hours

Details

• Full time hourly position
• The Lodge is a remote location and housing options are available both onsite and offsite
• Our local community is home to many key managers and their families as well
• Compensation based on experience
• Hours variable, including nights and weekends and all holidays, as well as situational/crisis availability; a regular schedule with specific, set days off will be established
• Drug testing required in support of the healthy work and living environment we strive to create
• Healthcare benefits available after 90 days
• 401K eligible with 3% company match after 1 year

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.