Job Description

Company Description

McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 20+ designer outlets in 8 countries.

Job Description

We’re looking for a Facilities Assistant to join our team at our West Midlands designer outlet, and help keep our centre running safely and smoothly. Working closely with the Facilities Manager and wider centre management team, you’ll support the day-to-day delivery of facilities services and help maintain a welcoming, well-managed environment for our customers, brand partners and colleagues.

Please note that this is a fixed term contract of 6 months.

What you’ll be doing

You’ll be a key point of contact for day-to-day facilities matters, helping to resolve issues, monitor faults and make sure outstanding items are followed through. You’ll coordinate contractors and site access, support store openings, closures and fit-outs, and help maintain accurate facilities and compliance records.

You’ll also support health & safety and environmental reporting, raise purchase orders, track spend and assist with invoice queries. Along the way, you’ll build strong relationships with colleagues, brand partners and contractors to help maintain high standards across the centre.

For more information, please refer to the full job description

Qualifications

• Strong organisational and administrative skills
• A proactive, practical approach to problem-solving
• Excellent attention to detail
• Confidence managing multiple priorities in a busy environment
• Strong communication and relationship-building skills
• Good knowledge of Microsoft Office
• Previous experience in facilities, property or a similar operational environment is desirable, but not essential

Additional Information

• Competitive Salary & Bonus: Enjoy a competitive salary with a performance bonus of up to 15%.
• Wellbeing Allowance: Claim towards yoga, gym equipment, or any activity that promotes your wellbeing.
• Volunteering Days: Benefit from 2 paid volunteering days per year.
• Exclusive Discounts: Access special discounts at our Designer Outlets.
• International Exposure: Work with colleagues across eight countries within a global organization.
• Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available. Grow through internal moves, cross-country projects, international secondments, and a calendar of core development opportunities.
• Values-Based Culture: Thrive in an inclusive and collaborative environment where we value excellence, innovation, and making a difference.
• Positive Work Environment: Over 89% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.

At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.

Even if you are not sure you fit all the requirements for a particular role, we’d still love to hear from you. There may be another opportunity within McArthurGlen that is more suitable for you now or in the future.

The compensation offered will depend on demonstrated skills, experience, and location. We believe in transparency. Our pay ranges are based on market benchmarks and internal equity, ensuring equitable compensation for equivalent skill levels across roles.

We're committed to creating an inclusive recruitment experience for everyone. If you need any adjustments or support during the application or interview process, please let us know. We're happy to work with you to ensure you can participate fully and showcase your skills and experience. Contact: Recruitment@mcarthurglen.com