Job Description

Facilities Account Manager – Epping, Victoria
Location: Epping, VIC
Company: BGIS, Market Environment
Employment Type: Full-Time, Permanent, 100% On-Site
Salary: $159,000 – $199,000 plus Superannuation
Other Information: Free On-Site Parking

We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging.

About BGIS

BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across healthcare, government, higher education, utilities, and critical environments. With over 12,000 team members worldwide managing more than 50,000 facilities, we are committed to safety, operational excellence, and long-term asset performance.

Purpose of the Role

BGIS is seeking an experienced Facilities Account Manager to lead a high-profile, multi-faceted facilities and property management contract within one of Victoria’s most dynamic and high-volume wholesale market environments.

Reporting directly to the State Director, you will work collaboratively with both client and BGIS teams to ensure all contract deliverables are achieved, asset performance is maximised, and stakeholder satisfaction remains exceptional.

This is a critical and fast-paced role within a busy operational setting, requiring thoughtful leadership, strong commercial insight, and the ability to foster positive, trusted relationships across a small, close-knit team and diverse stakeholder group.

The ideal candidate will be collaborative, adaptable, values-driven, and confident in leading through complexity while maintaining a strong focus on safety and compliance.

Key Responsibilities

• Lead and support a multi-skilled on-site team to achieve all contractual KPIs and Critical Success Factors
• Build and maintain trusted relationships with stakeholders, contractors, and suppliers across the precinct
• Drive asset performance, occupancy growth, and operational excellence
• Ensure full compliance with HSEQ, Quality, OH&S and Environmental Management Systems
• Oversee procurement plans, tender processes, and subcontractor performance
• Manage financial performance, including revenue, gross margin, EBIT targets, budgeting, variance reporting, and governance requirements
• Promote a proactive safety culture, ensuring policies, pre-start checks, and safe access procedures are consistently upheld
• Encourage open communication, accountability, and continuous improvement within the team

Education, Experience & Skills

Essential:

• Proven experience leading medium to large facilities or property management contracts in complex environments
• Demonstrated success managing multi-functional teams and diverse stakeholder groups
• Strong commercial and financial acumen, including budgeting, forecasting, and contract performance management
• Experience working within integrated services models (FM, PM, Workplace, Financial Management)
• Knowledge of QA, OH&S, and Environmental systems and current legislative requirements
• Excellent communication skills, with the ability to engage effectively across executive and operational levels
• High-level decision-making capability and the ability to manage multiple concurrent priorities

Desirable:

• Technical or Tertiary qualifications in Property, Business, Commerce, MBA or related discipline
• Formal training in OH&S, QA and Environmental legislation
• Experience within large-scale market, logistics, industrial, or corporate real estate environments

Workplace Flexibility

This role is fully site-based in Epping, Victoria, supporting a critical and highly active operational environment. Free on-site parking is available.

Please note: This is a Drug & Alcohol Free Site, and random testing is conducted regularly in line with site policies.

Why Join BGIS?

Key Benefits Include:

✔ AFR Best Places to Work 2024 & 2025
✔ Winner of Inspiring Workplaces Award 2025
✔ Endorsed by WORK180 as an employer of choice for women
✔ Recognised as a Top 5 Employer for career development opportunities
✔ Career progression through secondments & internal mobility
✔ Leadership programs – Future Leaders and Leadership Fundamentals
✔ 2 paid volunteer days annually, donation matching & inclusive community support
✔ Health perks including EAP, wellness programs & optional yearly flu vaccinations
✔ Fitness Passport (access for you and your family to gyms and aquatic centres nationwide)
✔ Spot recognition vouchers and $2,000 employee referral bonus
✔ Access to Flare for discounts across retailers, energy, utilities & more

BGIS is proud to be WGEA Compliant, Work180 Accredited since 2022, and a recipient of multiple DE&I and industry awards. We are committed to building inclusive environments where everyone feels supported to thrive.

How to Apply

If you are a proactive and values-driven facilities or property professional looking to contribute to a complex, high-impact environment, we would love to hear from you.

BGIS is an equal opportunity employer and strongly encourages applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, veterans, and people from culturally diverse backgrounds.

Eligibility

To be successful in this role, applicants must have full working rights in Australia.

Apply Now

Be part of a workplace that values diversity, safety, sustainability, and continuous innovation.

Explore more opportunities at: https://apac.bgis.com