Job Description

Salary Range $61,666 - $77,082*

Suite Manager, Fifth Avenue Club

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE:

As a Suite Manager, Fifth Avenue Club In Residence, you’ll be operating and leading an In Residence location under the direction of the VP/GM, Fifth Avenue Club In Residence. Our ideal candidate has an extensive network of existing local clients, with the ability to drive their own business as well as manage a small team of location-based stylists.

WHAT YOU WILL DO:

• Oversee the day-to-day cost effective operations of the business based on a sales and EBITDA target

• Oversee and execute operational tasks such as shipping and receiving, merchandise control, visual presentation and merchandising of the suite, payroll reconciliation, IT functions, cash reconciliation, etc.

• Create private personal shopping experiences for the most discerning clients; including, but not limited to, individual styling sessions, trunk shows, curated events, and top client outreach activities

• Creatively drive client acquisition via partnerships with the local community, client referrals, and social sales techniques

• Manage a select team of stylists, ensuring that stylists adhere to In Residence standard operating procedures

• Oversee the arrival and return of luxury goods, working with regional store teams and Saks’ distribution center

• Collaborate with hotel management to offer VIP hotel guests private personal shopping experiences and ensure the In Residence operations comply with hotel operating procedures

• Participate in meetings with Saks Fifth Avenue’s corporate team, as requested

• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude

• Ad hoc responsibilities as needed

WHAT YOU WILL BRING:

• A preferred minimum of 5 years relevant experience working in luxury retail, clienteling, and leading a team

• Technical abilities; through use of various programs and applications

• A strong understanding of the Saks Fifth Avenue brand and luxury sales

• Available to work a flexible schedule that includes nights, weekends, and holidays

• Has the ability to interact professionally and respectfully with people

• You have a deep understanding of luxury goods and sell across all categories. You bring with you an extensive local client base and enjoy finding creative ways to drive your own business

• You are an active member of the local community with a network of local organizations and charities to partner with

• You are entrepreneurial-minded. You are inspired by new challenges, thrive in a fast-paced environment and have the flexibility to adapt to change

• You are an inspirational leader with operational know-how. You possess a positive, solution-oriented, and customer-focused mindset

• You get things done by engaging in high-level teamwork and flexing your interpersonal skills

• You are collaborative and work with peers across multiple business verticals

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

• An amazing employee discount

SALARY AND OTHER BENEFITS

Benefits We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.