for Utility Technician
The primary focus of the Utility Technician position is to ensure that the service area is clean, safe, and organized.
Essential Responsibilities:
Qualifications:
To perform this job successfully, an individual must be able to satisfy each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Computer Skills
To perform this job successfully, an individual should have basic Computer skills and knowledge of Repair Order Processing Software.
Certificates, Licenses, Registrations
The position requires the ability to operate motor vehicles and a safe driving record. Current Commercial Driver's License is preferred but not required
Physical Demands
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Sufficient manual dexterity to operate mechanical tools such as wrenches, sockets, grips, air tools, and other basic shop tools.
Ability to climb ladders
Ability requires a person to bend, twist, squat, and reach to perform tasks
Ability to lift a minimum of 60lbs unassisted.
The noise level in the work environment is usually moderate, due to tools and engine noise.
Revised June 2026
Reports To Fab Shop Manager
Competencies:
Individuals need to have the following
1. Resiliency: Quickly recovering from adversity. Demonstrates the ability to overcome setbacks. Strives to remain optimistic in light of adversity.
2. Personal Accountability: Willing to take ownership of situations. Being answerable for personal actions. Demonstrates the ability to self-evaluate. Strives to take responsibility for his or her actions.
3. Problem Solving: Defining, analyzing, and diagnosing key components of a
problem to formulate a solution. Identifies the multiple components of problems and their relationships. Prioritizes steps to a solution. Understands and defines the problem before jumping to a solution.
4. Continuous Learning: Taking initiative to regularly learn new concepts,
technologies, and/or methods. Takes initiative in acquiring and mastering the skills and knowledge requirements of a position. Keeps abreast of current or new information through reading and other learning methods.
5. Time and Priority Management: Prioritizing and completing tasks in order to
deliver desired outcomes within allotted time frames. Effectively manages difficulties and delays to complete tasks on time. Reduces the amount of time spent on non-priorities.
6. Goal Orientation: Setting, pursuing, and attaining goals, regardless of
obstacles or circumstances. Acts instinctively to achieve objectives without supervision.
Expends the necessary time and effort to achieve goals.
7. Creativity and Innovation: Creating new approaches, designs, processes,
technologies, and/or systems to achieve the desired result. Notices unique patterns, variables, processes, systems, or relationships.
Behaviors
Organized Workplace - The job requires establishing and maintaining specific order in daily activities.
Analysis - The job requires compiling, confirming, and organizing information.
Persistence - The job requires finishing tasks despite challenges or resistance.
Consistent - The job requires predictable performance in repetitive situations.
Following Policy - The job requires adhering to rules, regulations, or existing methods.
People-Oriented - The job requires building rapport with a wide range of individuals.
Customer-Oriented - The job requires identifying and fulfilling customer expectations.
Palmer Trucks is a full-service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois with a comprehensive package of products and services. As a family-owned business with more than a half-century history of growth and success, Palmer Trucks has grown to a team of more than 600 individuals. With more than 32 million trucks on U.S. highways and interstates at any given time, a paramount need exists to keep the industry moving forward – 24 hours a day, 7 days a week.
We maintain a commitment to forming authentic and valuable connections through fulfilling the industry’s unique, time-sensitive needs as a trusted partner. We accomplish this by providing products and services of the highest quality and value - personalized for you.
Because of this philosophy, we develop and nurture long-term, valuable relationships with our partners. The Palmer Trucks team has the utmost privilege and gratitude of doing business, and these core values are why customers returning year-after-year, keeping us -
On the Road Since 1965.
