The Accounts Receivable Team Leader is responsible for leading and coordinating end‑to‑end AR activities, including customer collections, dispute and deduction management, cash application, and credit management. The role ensures timely cash collection, accurate receivables accounting, risk mitigation, and continuous improvement of AR processes while providing strong leadership.
Team Leadership & Operations
Lead, coach, and develop the Accounts Receivable team covering Collections, Deductions, Cash Application, and Credit.
Allocate workloads, set priorities, and ensure SLA and KPI adherence.
Conduct regular performance reviews, provide feedback, and support employee development plans.
Act as escalation point for complex customer and internal issues.
Collections Management
Oversee proactive and systematic customer collections to reduce Days Sales Outstanding (DSO).
Ensure timely follow‑up on overdue invoices and resolution of payment delays.
Manage escalations with customers, sales, and customer service when collections are at risk.
Drive consistent application of collection strategies by customer segment and risk profile.
Deductions & Dispute Management
Supervise accurate identification, investigation, and resolution of customer deductions and disputes.
Partner with Sales, Pricing, Logistics, and Customer Service to resolve root causes.
Track aging deductions and ensure timely closure.
Analyze trends and implement preventive actions to reduce recurring issues.
Cash Application
Ensure timely and accurate posting of customer payments.
Oversee unapplied cash and short payments resolution.
Coordinate with Treasury and Banking teams to ensure accurate cash visibility.
Drive automation and straight‑through processing initiatives where possible.
Credit Management
Oversee credit risk assessment, customer credit limits, and periodic credit reviews.
Recommend credit limit changes based on financial analysis, payment behavior, and risk exposure.
Enforce credit policies while maintaining positive customer relationships.
Support business growth by balancing risk management with commercial needs.
Reporting & Controls
Prepare and review AR performance reports (DSO, aging, overdue %, bad debt exposure).
Ensure compliance with internal controls, SOX requirements, and accounting policies.
Support internal and external audits by providing documentation and explanations.
Monitor bad debt provisioning inputs and write‑off processes.
Continuous Improvement & Stakeholder Management
Identify process inefficiencies and lead improvement initiatives.
Support system enhancements, automation, and AR tool implementations.
Act as a key point of contact for internal stakeholders (Sales, Customer Service, Treasury, FP&A).
Contribute to standardization and best‑practice sharing across regions.
Required Qualifications & Experience
Skills & Competencies
#LI-Hybrid
Duracell is the world’s leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market leading specialty, rechargeable and professional batteries. Duracell’s products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy and longer lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World's Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making and a “can do” attitude is highly valued.
Duracell is the world’s leading manufacturer and marketer of high-performance alkaline batteries, lithium coins, rechargeable batteries, and other specialty cells. Duracell powers many devices across the globe such as game console controllers, baby monitors, flashlights, smoke detectors, and toys such as the Monster Jam RC trucks.
As the leader in the personal power category, Duracell has a rich history of innovation continuously introducing batteries that are more powerful and longer lasting than competitor brands - holding our title as the #1 trusted battery brand since 2018. Duracell is committed to powering communities and organizations, ensuring child safety, and keeping devices running when they’re needed most.
Duracell focuses on sustainable growth, industry-leading innovation and creating long term value for our customers and consumers. At Duracell integrity, end to end accountability across all levels, fast decision making and a “can do” attitude are highly valued. Powered by those, Duracell - a multi-national and multi-cultural company – is committed to become the world’s undisputed #1 Personal Power Company.
Duracell is committed to hiring incredible talent and, as such, offers competitive compensation packages and employee benefits. To this same end, Duracell respects and values the aspects that make each candidate unique and, as an Equal Opportunity employer, is committed to providing a work environment that is free of discrimination against employees and applicants on the basis of any factor prohibited by applicable laws and regulations.
