Posting number: 27-00599
Department: 625 Iowa Department of Revenue
Division: Lottery Division
Job classification: Public Service Manager 1
Posting type: Open
Categories: Management
This is a non-merit position. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
The Iowa Department of Revenue’s Lottery Division is currently seeking a Public Service Manager 1 to serve as the External Relations Manager. The Lottery Division provides responsible entertainment and prizes to the public, generating revenue for state programs, including support for veterans, economic development, law enforcement, education and agriculture.
In this position you will:
Execute the Lottery’s internal and external communications program
Act as the Lottery Division’s spokesperson and serve as a brand ambassador
Supervise members of the External Relations team and create a culture of excellence and continuous improvement
Advise executive leadership on strategic opportunities and emerging risks
Preference will be given to candidates with the following:
Expertise managing relationships with media outlets, writing and editing press releases, and acting as a spokesperson
Experience developing communication strategies for high impact issues
Experience crafting content for various social media platforms and channels
Experience leading a team
Job Specific Competencies:
Excellent written, verbal, and public speaking communication skills
Cultivates effective relationships with a variety of internal and external stakeholders
Proactively anticipate issues and build robust response strategies
Employer Highlights:
The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We have a great total compensation package for all of our full-time employees, including:
Iowa Public Employees' Retirement System (IPERS)
Retirement Investors Club (RIC)
Flexible Working Environment- Work from Home Opportunities
Health, Dental and Vision Insurance
Vacation Leave
Sick Leave
Paid Holidays (9 days/year)
Flexible Spending Accounts
Life Insurance
Long-Term Disability Insurance
The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place.
Applicants must live within the State of Iowa to qualify for this position.
The successful candidate will be required to work on-site in the Hoover Building in Des Moines, with remote opportunities as it meets business needs.
A background check, including a criminal history check, fingerprint and Iowa tax filing check, will be conducted on the final candidate.
Effective July 1st, 2025, all Department of Revenue staff and their household will not be able to play any Iowa Lottery games.
E-Verify and Right to Work
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov
Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
For additional information, please click on this link to view the job description.
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There are 16 agencies in state government providing services to Iowans requiring specialized talent in agriculture, corrections, economic development, education, human services, natural resources, public health, public safety, revenue, transportation, veterans’ services and more. In serving Iowans the state has adopted the guiding principles of business as a way of doing business and has embraced an entrepreneurial management concept in the way products and services are delivered. Entrepreneurial management is a customer-focused, efficient and innovative approach to delivering services in a competitive and diverse marketplace. Join a team that thinks differently – knowing diverse needs require diverse solutions.
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