Job Description

September 7, 2026

D

Non Family with Residential LocationDanger Pay

Nairobi (CO), Kenya

GS4

General Service

Reason

Regular > Regular Assignment

2026-10-01

External Relations Assistant

Organizational Setting and Work Relationships
The External Relations Assistant normally functions under the direct supervision of a (Snr) External Relations Officer or another professional staff depending on staffing structure of the Office. The incumbent assists in the management of external relations activities of the Office. Under the supervision of the manager, s/he provides support in organising visits of UNHCR senior management, foreign delegations, donors, press and media by contributing to the drafting of briefings and reports/materials for external partners. S/he may also receive advice and operational support from the External Relations/Public Information Units at the Country Office /HQ.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Support the drafting of briefing notes, bulletins, reports, newsletters and prepare any other public information material, as required.
- Facilitate and accompany visits of foreign delegations, partner NGOs, donors and the media to refugee camps.
- Assist in the drafting and translation of routine correspondence and texts.
- Ensure that public information materials including fact sheets, information brochures, briefing materials from the Branch Office, etc. are available.
- Support the organization of events (e.g. World Refugee Day) and liaise with partners, refugees and local communities on implementation.
- May be required to assist in compilation of weekly, monthly, annual/quarterly thematic reports, situations reports etc.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
International Relations, Journalism, Political Science,
Law Media,
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.

Desirable
Previous experience in UN/UNHCR. Completion of UNHCR learning programmes or specific training relevant to functions of position. Knowledge of another relevant UN language. HQ and Field experience with UNHCR or with other humanitarian organizations.

Functional Skills
IT-Computer Literacy
CO-Drafting and Documentation
TI-Interpretation
CO-Media monitoring and analysis
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Given the complex and rapidly evolving operational environment in eastern DRC, the incumbent should possess strong drafting, reporting, organizational and communication skills and demonstrate the ability to work effectively under pressure and within short deadlines.

The ideal candidate should have demonstrated experience in external relations, communications, public information. Previous experience in eastern DRC and knowledge of the humanitarian and protection context in North Kivu would be a strong asset.

Excellent written and oral communication skills in French and good working knowledge of English are highly desirable. The ability to draft, edit, translate and synthesize information into concise and accurate briefing notes, situation reports, operational updates, fact sheets, presentations and other external-relations products is particularly important.

The incumbent should possess good interpersonal and organizational skills and be able to support donor, diplomatic, media and senior-management visits, including preparation of briefing materials, coordination with relevant colleagues and partners, and accompaniment of field missions where required.
Experience in public information, media monitoring, humanitarian communications, visibility activities and/or human-interest storytelling would be an advantage.

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Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

CO-Drafting and Documentation, CO-Media monitoring and analysis, IT-Computer Literacy, TI-Interpretation

Certifications

International Relations - Other, Journalism - Other, Law - Other, Media - Other, Political Science - Other

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Political awareness, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Only shortlisted candidates will be contacted.

This position doesn't require a functional clearance