Fletcher Jones Management West

Express Service Advisor

Fletcher Jones Management West  •  $20 - $31/hr  •  Carson, CA (Onsite)  •  3 months ago
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Job Description

Your next opportunity awaits at Fletcher Jones Toyota of Carson. Known for our commitment to quality and delivering an exceptional guest experience, we take pride in our passionate team and innovative approach.

We are hiring an Express Service Advisor to join our team! The Express Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of concerns and/or recommending maintenance services, preparing repair orders and being proactive, accurate and thorough in communication. The Express Service Advisor serves as a liaison between customer and technician ensuring the customer’s needs are understood by the technician and the recommended service is understood by the customer.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

Qualifications

  • Valid driver’s license and clean driving record
  • Previous experience as an Express Service Advisor preferred

Pay $51,000 - $62,000 / year is the expected total annual earnings after factoring in all forms of compensation including hourly pay, commissions, overtime, benefits (vacation and sick), etc. The hourly rate for this position is $20.00 per hour. Commissions range from $7,000 to $15,230 per year based on performance.

At Fletcher Jones Toyota of Carson, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

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Fletcher Jones Management West

About Fletcher Jones Management West

ABOUT US

Fletcher Jones Management West is the centralized Business Development Center that supports the 13 Fletcher Jones luxury automotive dealerships nationwide from Hawaii, Northern California, Southern California, Nevada and Illinois.

We are family-owned and operated and take pride on growing the company with a focus on our team members. The Fletcher Jones Business Development Center encompasses the following departments: Sales Business Development Center, Service Business Development Center, Client Loyalty, First Impressions, Marketing, Regional Business Office & Centralized IT.

OUR MISSION

At Fletcher Jones Management West, we nurture a shared vision through listening with curiosity and acting with integrity.

We embrace change, encourage growth, and promote professional development while being driven by passion and striving for Guest Experience Excellence.

JOIN OUR TEAM

For employment opportunities, please visit: https://www.fletcherjones.com/careers/fjmw/

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Newport Beach, CA
Year Founded
2007
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