Job Description

UNIQLOstems from the words ‘unique’ and ‘clothing’ – simple and clever, just like our clothes. Our philosophy is based on the premise of Life Wear: apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, Life Wear is made with such modern elegance that it becomes the building blocks of each individual’s style.

As the leading brand of the Fast Retailing Group, UNIQLO continues to open large-scale stores in some of the world's most important cities and locations, as part of its ongoing efforts to solidify its status as a global brand. Today the company has more than 2,400 stores in 26 markets around the world.

Australia stands as a key market for UNIQLO in establishing its brand in the Asia and Oceania region and remains focused on continuing its growth. UNIQLO opened the first store, in Emporium, Melbourne, in April 2014, and as of today has expanded to 40 stores across Victoria, New South Wales, South Australia, Western Australia, Queensland, and Australian Capital Territory.

The Role:

The Store Associate (Full-time) is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, providing in-depth information about our products and operating as a brand ambassador at all times.

Key Responsibilities:

• Meeting and greeting all customers in a friendly manner

• Helping customers with any of their needs

• Maintaining excellent shop floor standards and cleanliness

• Providing exceptional service at the fitting rooms and tills

• Processing of deliveries, maintaining tidy stock and equipment/back of house area’s

• Replenishment of stock and display changes on the shop floor

Essential Skills and Experience:

• Previous experience in retail, hospitality or customer service roles preferred

• The desire to achieve the best in whatever you do

• Ability to be approachable and comfortable talking to a range of customers

• Excellent communication skills

• Exceptional organizational and time management skills

• Can follow detailed instructions and processes quickly

This role will require you to work 38 hours per week across a variety of shifts including late night, weekends and public holidays.

Note: Candidates with full working rights and no restrictions on working hours are eligible for this vacancy.

Due to the high volume of applications we receive, only shortlisted applicants will be contacted. We thank you in advance for your interest in working with UNIQLO Australia.