Job Description

Export Sales

• Explore and develop sales opportunities through multiple channels to support business expansion.
• Create and apply tailored sales plans to grow market presence in Southeast Asia.
• Track sales performance and ensure regional targets are consistently met.
• Strengthen existing customer ties while identifying and engaging new prospects.
• Generate monthly reports summarizing sales results, pricing trends, market insights, and competitor activities.

Order Processing

• Provide accurate, competitive quotations to international customers.
• Oversee end-to-end handling of export sales orders.
• Prepare and manage essential shipping documents, including invoices and certificates.
• Maintain adherence to trade regulations and internal procedures.

Logistics

• Plan and manage timely international deliveries.
• Improve shipping methods for better cost-efficiency and reliability.
• Work closely with freight providers and shipping companies to monitor deliveries.

Customer Management

• Cultivate long-term relationships with global clients.
• Respond to product inquiries and keep clients informed.
• Offer support after delivery and quickly resolve any concerns.

Trade Compliance

• Handle export payments, including processing Letters of Credit.
• Ensure all transactions meet international trade and financial regulations.
• Address and resolve any inconsistencies in payments or documentation.

Problem Solving

• Troubleshoot shipping, customs, or delivery delays.
• Adjust to unique customer requirements with practical solutions.
• Coordinate with internal teams to resolve export challenges.

Marketing

• Collaborate with marketing on new product development and launch strategies.
• Travel locally and regionally to visit clients and understand market needs.
• Participate in regional trade shows and international industry events.