Job Description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Processing outbound shipments, generating international documents, emailing carriers/customers with relevant information, ensuring all documentation is accurate for smooth flow thru exporting

Position: Second (2nd) Shift Export Document Coordinator
Shift: 3:30pm – 12:00am, Monday-Friday
Pay: $22.90 per hour

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

Responsible for screening requesting and recipient customers, identifying and classifying products, the creation of export documentation, and facilitation of the documented information accurately to ensure the customer complies with US government shipping regulations.

Key Accountabilities

• Maintain monthly measurement log by number of shipments, hand carries, miscellaneous, and transport order.
• Comply with International customs shipping regulations.
• Create systemic transactions for export documentation, which include International Invoices, Inter-company invoices, and the unblocking process for invoices, to meet the regulations of export compliance.
• Forwarding of information to the destination freight forwarder of all crated and hand carry shipments.
• Securing, maintaining, and ensuring the facilitation of document retention storage.
• Provide customer service in acting as the liaison to facilitate issue resolution with International customers.
• Resolve product or service problems by clarifying the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
• Prepares and distributes documented correspondence accurately and timely.
• Input data as requested on a timely basis
• Check data entry and documentation for accuracy.

Required Education and Experience

• High School Diploma or Equivalent

Our Organization is an equal opportunity employer.

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